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Polycom IP 670 manual Displays, Contrast on

Models: IP 670

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User Guide for the SoundPoint IP 670 Desktop Phone

Displays

	Symptom	Problem	Corrective Action

	There is no display.	Power is not correctly applied to	Do one of the following:
	The display is incorrect.	the SoundPoint IP 670 phone or	• Check that the screen is illuminated.
	The display is incorrect.	the SoundPoint IP Color	• Check that the screen is illuminated.
	The display has bad contrast.	the SoundPoint IP Color	• Make sure the LAN cable is inserted
	The display has bad contrast.	Expansion Module.	• Make sure the LAN cable is inserted
	The expansion module is not	Expansion Module.	properly at the back of the phone.
	The expansion module is not		properly at the back of the phone.
	working.		• If using Power over Ethernet (PoE),
			have your system administrator check
			the PoE switch, and that EM power is
			enabled in the Network Configuration
			menu (if using an expansion module).
			• Use the screen capture feature.
			Contact your system administrator to
			determine if it is enabled.

		The contrast needs adjustment.	Do one of the following:
			• Refer to Changing the Display
			Contrast on page 5-2.
			• Restart the phone to obtain a default
			level of contrast.
			• Use the screen capture feature.
			Contact your system administrator to
			determine if it is enabled.

		Outbound or inbound calling is	Do one of the following:
		unsuccessful.	• Place a call to the phone under
			investigation. Check that the screen
			indicates incoming call information.
			• Lift the handset. Ensure the dial tone
			is present and place a call to another
			extension or number. Check that the
			screen changes in response.
			• Use the screen capture feature.
			Contact your system administrator to
			determine if it is enabled.

	The display flickers.	A certain type of older	Do one of the following:
		fluorescent lighting causes the	• Move the SoundPoint IP 670 SIP
		display to appear to flicker.	• Move the SoundPoint IP 670 SIP
		display to appear to flicker.	phone away from the lights.
			phone away from the lights.
			• Replace the lights in your work
			environment.
			• Use the screen capture feature.
			Contact your system administrator to
			determine if it is enabled.

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Polycom IP 670 manual Displays, Contrast on

Contents

Polycom SoundPoint IP 670 Phone User Guide Trademark Information Edition Changes to This GuideFollowing sections are new for this edition User Guide for the SoundPoint IP 670 Desktop Phone Contents Using the Basic Features of Your Phone Using the Advanced Features of Your PhoneUsing the SoundPoint IP Color Expansion Module Troubleshooting Your PhoneUser Guide for the SoundPoint IP 670 Desktop Phone Viii Getting Started with Your Phone Description Features of Your PhoneFeatures of your SoundPoint IP 670 phone are With a single press Description Icon Description Using the Navigation Keys Before You Use Your PhoneTo navigate menus and enter data, use these tips If you want to Then do thisCleaning the LCD Glass Information StatusUsing the Polycom Web Configuration Utility Remotely with the Polycom Web Configuration UtilityYou can perform using your phone’s menu system Registering Your PhoneFactory default password for a User is User Guide for the SoundPoint IP 670 Desktop Phone Configuring Basic Settings Changing the Appearance of the Time and DateChanging the Display Contrast PressSelect Settings Basic Contrast Changing the Backlight IntensitySelect Backlight Idle Intensity Select Maximum IntensitySelect Settings Basic Backlight Timeout Changing the Backlight TimeoutEnabling Headset Memory Mode Selecting the Correct Headset for Electronic Hookswitch Select Settings Basic Preferences Headset Headset MemorySelecting the Ring Type Select Settings Basic Preferences Headset Analog HeadsetSelect Settings Basic Ring Type Select Settings Basic Preferences Audible Ringer Changing the Audible RingerSoundPoint IP 670 phone supports many languages Select Settings Basic Preferences LanguageChanging the Language Select Settings Basic Preferences Background Changing the Graphic Display BackgroundScroll to highlight the background you want Select Background Prioritize BackgroundSelect Settings Basic Preferences Label Color Changing the Soft Key Label ColorReflects your changes Press the Save soft key to accept your changesMuting the Microphone Adjusting the VolumeManaging Call Lists Managing Contacts Adding Contacts Select Contact DirectoryDo one of the following Select Corporate Directory Search for the contactEditing Contacts Deleting ContactsPlacing Calls to Contacts Searching for Contacts User Guide for the SoundPoint IP 670 Desktop Phone Ring type Managing Incoming CallsDistinguishing Calls Rejecting Calls Are immediately sent to your voice mailDiverting Calls System Customizations Using the Basic Features of Your Phone Placing Calls To place a call using the handset Answering Calls Duration and destination Answering When in Another Call Ending Calls Redialing NumbersPlacing Calls on Hold Call the first party Setting Up Conference CallsHosting Conference Calls Confrnc soft key again Managing Conference Calls To manage a conference call Using the Basic Features of Your Phone Adding Parties to Conference Calls Joining Conferences Press the New Call soft keyPlace a call to a new party After the new party answers, press the Join soft keyTransferring Calls Splitting Conference CallsEnding Conference Calls After you exit the conferencePerforming a Consultative Transfer Forwarding Calls Static Forwarding To disable call forwarding Enabling Do Not Disturb Assigning Speed Dial Keys Press againTo assign a new speed dial key Using Voice Mail Indicator icon indicates voice mail messages on that lineMail is saved in a centralized location Messages are waiting at the message centerLocking and Unlocking the Phone About Your User PasswordPress Settings Advanced Settings Basic Lock Phone Locking and Unlocking Your PhonePress the Lock soft key Your phone is lockedCalling and Answering from a Locked Phone Settings, even as you temporarily change work areas Your personal phone settings no longer displayPasswords are preset at the factory to the numerals Logging Into PhonesFrom the home screen, do one of the following Placing Calls from Phones that are in the Logged Out State Changing Your User Password Log in to any phone on your networkUser Guide for the SoundPoint IP 670 Desktop Phone Using the Advanced Features of Your Phone Using Multiple Call AppearancesUser Guide for the SoundPoint IP 670 Desktop Phone Using Buddy Lists Updating Your Presence SettingsSelect Features Presence My Status Do one of the following PressManaging Buddies Recording a Call User Guide for the SoundPoint IP 670 Desktop Phone Recording Calls Available fromThis section includes information on During a call, press the More soft keyRecording Conferences Pausing and Resuming Recording Press the Pause soft key Appears when you pause recordingPlaying Back a Recorded Call Select Features Removable Storage Media Browse Recordings Browsing Recorded CallsPlaying Back Recorded Calls Answering a Call While Playing Back Recorded Calls Broadcasting Messages Using Push-to-Talk and Group Paging If you were listening to the file through the headset, pressPush-to-Talk Mode Sending PTT BroadcastsPress the Talk soft key to select a channel to broadcast on Receiving PTT Broadcasts Receiving PTT Broadcasts When You’re Not in an Active Call Receiving PTT Broadcasts During Active CallsEnding PTT Broadcasts Updating Channel Subscriptions Group Paging Mode Sending PagesTo send a page, press the Paging soft key Receiving Pages During Active Calls Receiving Pages When You’re Not in an Active CallReceiving Pages Same volume, until you adjust it Default paging groupHear anything. This behavior is similar to a phone call Handset or press the Headset key, you’ll hear a dial toneUpdating Paging Group Subscriptions Accessing Features with Your Login Credentials Updating Your Phone’s ConfigurationRestarting Your Phone User Guide for the SoundPoint IP 670 Desktop Phone Using the SoundPoint IP Color Expansion Module Connecting the SoundPoint IP Color Expansion Module Features of the SoundPoint IP Color Expansion Module Features of the SoundPoint IP Color Expansion Module areAdjusting the Display Contrast Adjusting the Backlight IntensityPlacing Calls To assign a new speed dial key Using the Busy Lamp Field User Guide for the SoundPoint IP 670 Desktop Phone Troubleshooting Your Phone Controls Power and StartupSymptom Problem Corrective Action Then select Status Network Access to Screens and SystemsLines Line Information. From Settings Basic Preferences Headset Echo CancellationAudio CallingPreferences Audible Ringer Menu Basic SettingsSettings Basic Ring Type Displays Contrast onStatus Licenses Testing Phone HardwareProductivity Suite User Guide for the SoundPoint IP 670 Desktop Phone Service Agreements Governing LawExclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Safety and Compliance Part 15 FCC Rules Installation InstructionsClass B Digital Device or Peripheral ModificationsSafety and Compliance CE and Vcci Mark Operating Ambient TemperaturesRussian Compliance SoundPoint IP Australia Hearing Aid Compatibility HACEcho Cancellation Use of IP Networks through the PstnUse of Voice Compression through the Pstn Korean ComplianceUser Guide SoundPoint IP Safety Notices End-User License Agreement for Polycom Software Support Services Limitation of Liability Miscellaneous Phone