Printronix SL5000r MP manual Troubleshooting the RFID Encoder, Symptom, Solution

Chapter 2 Troubleshooting

Troubleshooting

If you are having trouble with the RFID encoder, consult Table 4 for a list of symptoms and possible solutions.

Table 4. Troubleshooting the RFID Encoder

Symptom		Solution
No communication between the	1.	Make sure Reader = Enable in the RFID
printer and the reader		CONTROL menu.
	2.	Use the RFID Test option in the RFID
		CONTROL menu (Admin User enabled) to
		read and display the current RFID tag
		content. Class 1 RFID tags usually contain a
		valid entry due to the pre-test process. See
		“Read Tag” on page 30.
Tag failed	1.	The label could be misaligned. Perform the
		Auto Calibrate procedure to ensure the label
		is at top-of-form. See “Running Auto
		Calibrate” in the Quick Setup Guide.
	2.	Make sure the media are smart labels with
		RFID tags located in the correct position.
	3.	The RFID tag could be defective. Try
		another tag.
	4.	Make sure the application does not send too
		few or too many digits to the RFID tag.
Inconsistent results	Make sure the media is loaded correctly.
	See “Loading Media And Ribbon” in the Quick
	Setup Guide.
The RFID encoder works, but it	Make sure that both Error Handling and Label
does not meet expectations	Retry are set to desired values in the RFID
	CONTROL menu.

70