6.Troubleshooting
1.The LAN LED on the front panel does not light up.
STEPS | CORRECTIVE ACTION |
1Check the Ethernet cable connections between your ADSL2+ Router and the computer or hub.
2Check for faulty Ethernet cables.
3Make sure your computer’s Ethernet card is working properly.
4If these steps fail to correct the problem, contact your local distributor for assistance.
2. The ADSL LED on the front panel does not light up.
STEPS | CORRECTIVE ACTION |
1Check the telephone wire and connections between ADSL2+ Router DSL port and the wall jack.
2Make sure that the telephone company has checked your phone line and set it up for DSL service.
3Reset your ADSL line to reinitialize your link to the DSLAM.
4If these steps fail to correct the problem, contact your local distributor for assistance.
3. I cannot access the web management.
STEPS | CORRECTIVE ACTION |
1Make sure you are using the correct IP address of ADSL2+ Router. Check the IP address of ADSL2+ Router.
2Your computer and ADSL2+ Router’s IP addresses must be on the same subnet for LAN access.
3If you have changed ADSL2+ Router’s LAN IP address, then enter the new one as the URL.
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