Troubleshooting (continued)
Symptom | Possible Cause | Corrective Action |
3. (Continued) | C. Failed valve. | Turn the valve knob to the ON position. Place the ON/OFF switch |
|
| in the ON position. Check the millivolt meter a the thermopile |
|
| terminals. The millivolt meter should read greater than 125mV. If the |
|
| reading is acceptable, and if the burner does not come on, replace |
|
| the gas valve. |
|
|
|
| D. Plugged burner ori ce. | Check the burner ori ce for stoppage. Remove stoppage. |
|
|
|
| E. Wall switch or wires. | Check the wall switch and wires for proper connections. Place the |
|
| jumper wires across the terminals at the wall switch. If the burner |
|
| comes on, replace the wall switch. If the wall switch is OK, place |
|
| the jumper wires across the wall switch wires at the gas valve. If the |
|
| burner comes on, the wires are faulty or connections are bad. |
|
|
|
4. Frequent pilot outage | A. Pilot ame may be too high or | Clean thermocouple and adjust the pilot ame for proper ame |
problem. | too low, or blowing out (high | impingement. Follow lighting instructions carefully. |
| pressure), causing pilot safety |
|
| to drop out. |
|
5. The pilot and main | A. No LP in tank. | Check the LP (propane) tank. Re ll the fuel tank. |
burner extinguish while in |
|
|
B. Improper gas inlet pressure. | Verify with manometer. NG should read | |
operation. |
| read |
|
| |
| C. Inner vent pipe leaking exhaust | Check venting system for damage. Replace/repair improperly |
| gases back into the system. | assembled pipe sections. |
|
|
|
| D. Glass installed improperly. | Check to ensure glass is installed properly. Replace glass panel |
|
| assembly. |
| E. Failed thermopile or | Replace pilot if necessary. |
| thermocouple. |
|
| F. Improper vent cap installation. | Check for proper installation and freedom from debris or blockage. |
|
|
|
6. Glass soots. | A. Flame impingement. | Adjust the log set so that the ame does not excessively impinge on |
|
| it. Refer to log instructions. |
| B. Improper air shutter setting. | Refer to manual for shutter set points. Ensure that set point is |
|
| correct for appliance/gas type. If unit has adjustable shutter, it may |
|
| be necessary to increase shutter opening. |
| C. Debris around air shutter. | Inspect the opening at the base of the burner. NO MATERIAL |
|
| SHOULD BE PLACED IN THIS OPENING. |
7. Flame burns blue and lifts | A. Insuf cient oxygen being | Ensure that the vent cap is installed properly and free of debris. |
off burner. | supplied. | Ensure that the vent system joints are tight and have no leaks. |
|
| Ensure that no debris has been placed at the base of, or in the area |
|
| of the air holes in the center of the base pan beneath the burner. |
|
|
|
|
| Ensure that the glass is tightened properly on the unit, particularly |
|
| on top corners. |
59 |