72

Appendix C

Troubleshooting Tables

Problem Solution

LCD does not show
anything when you touch it.
• Batteries may be dead.
• Replace the batteries with three new AAA Alkaline batteries.
• Check the batteries are properly installed.
The Re:control M207
doesn’t operate a device.
• Make sure that the desired device on the Re:control M207 LCD
panel has been selected.
• Move closer to the device. The maximum operating distance is
approximately 10 meters (30 feet).
• Ensure that you are aiming the Re:control M207 directly at the
device and that there are no obstructions between the
Re:control M207 and the device.
• Ensure that you have correctly used the learning function to
configure the device or the Pre-Programmed Code has been
properly done.
• Re-teach the malfunction key.
You cannot operate a
device even after teaching
the device using the
learning function.
• Make sure that your Re:control M207 has correctly learning the
target device’s remote control code.
• Delete the device data from the Re:control M207 and carry out
the learning function again.
• Make sure you did not program more than one remote for a
given device.
You see an “error” display
on the LCD screen during
the learning procedure.
• Make sure you hold the target remote’s key till the screen
displays OK or Error on the screen.
• Make sure the two remotes are not too close or too far apart –
keep them about 2~4 inches (5~10 cm) apart, and your device
remote control is aiming directly at the Re:control M207’s
learning eye.
You see an “error” display
during operation.
• The key that you pressed has not been taught.
• Teach the key using the learning procedure.
IR Learning is not
successful.
•
Replace batteries in the Re:control M207 and the remote you
are trying to configure.
• Keep the learning distance between the remote control and the
Re:control M207’s learning eye to about 2~4 inches (5-10cm).
• Do not use the learn function near an incandescent lamp.
• Memory capacity is full (56 keys for each of eight models).
• The learning process has no errors, but you still can’t control