
Solving Problems
This table lists some common problems and their solutions.Problem | Causes and solutions | Reference |
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Image background appears | Adjust scan density. | p.31 “Image Density (Con- |
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dirty when received at the |
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other end. Images from the |
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back page appear. |
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Printed or sent image contains | The ADF or ARDF or expo- | “Maintaining Your Machine”, |
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spots. | sure glass is dirty. Clean them. | Copy Reference |
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| Make sure that ink or correc- |
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| tion fluid is dry before placing |
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| originals. |
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Received image is too light. | Request the sender to increase |
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| image density. |
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| When using moist, rough, or | “Copy Paper”, General Set- |
| 5 |
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| processed paper, the printed | tings Guide |
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| image may be partly invisible. |
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| Only use recommended pa- |
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| per. |
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| When D appears on the dis- | “DAdding Toner”, Copy Ref- |
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| play, toner is beginning to run | erence |
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| out. Replace the toner car- |
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| tridge soon. |
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The machine failed to print re- | If this happened when the re- | p.38 “Substitute Reception”, |
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ceived fax messages. | ceive file indicator was lit, a | Facsimile Reference <Advanced |
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| problem such as run out of pa- | Features> |
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| per or toner might disable |
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| printing. |
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| When Bis lit, load paper into | "Loading Paper", Copy Refer- |
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| the tray. | ence |
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Message appears blank at the | The original was placed up- | p.15 “Placing Originals” |
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other end. | side down. Place it properly. |
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Both transmission and receiv- | Make sure that the modular | p.106 “Connecting the Ma- |
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ing are impossible. | cord is correctly connected. | chine to a Telephone Line and |
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| Telephone”, Facsimile Refer- |
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| ence <Advanced Features> |
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| The terminal adaptor setting |
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| is incorrect. Check the setting. |
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Transmission is possible, | The optional terminal adaptor |
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though receiving is impossi- | setting is incorrect. Check the |
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ble. | setting. |
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Receiving is possible, though | The optional terminal adaptor |
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transmission is impossible. | setting is incorrect. Check the |
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| setting. |
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