Solving Problems

Solving Problems

This table lists some common problems and their solutions.

Problem

Causes and solutions

Reference

 

 

 

 

 

 

 

 

Image background appears

Adjust scan density.

p.31 “Image Density (Con-

 

 

dirty when received at the

 

trast)”

 

 

other end. Images from the

 

 

 

 

back page appear.

 

 

 

 

 

 

 

 

 

 

Printed or sent image contains

The ADF or ARDF or expo-

“Maintaining Your Machine”,

 

 

spots.

sure glass is dirty. Clean them.

Copy Reference

 

 

 

 

Make sure that ink or correc-

 

 

 

 

 

tion fluid is dry before placing

 

 

 

 

 

originals.

 

 

 

 

 

 

 

 

 

Received image is too light.

Request the sender to increase

---

 

 

 

 

image density.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When using moist, rough, or

“Copy Paper”, General Set-

 

5

 

 

 

 

 

 

processed paper, the printed

tings Guide

 

 

 

 

 

 

 

image may be partly invisible.

 

 

 

 

 

Only use recommended pa-

 

 

 

 

 

per.

 

 

 

 

 

 

 

 

 

 

 

When D appears on the dis-

DAdding Toner”, Copy Ref-

 

 

 

 

play, toner is beginning to run

erence

 

 

 

 

out. Replace the toner car-

 

 

 

 

 

tridge soon.

 

 

 

 

 

 

 

 

The machine failed to print re-

If this happened when the re-

p.38 “Substitute Reception”,

 

 

ceived fax messages.

ceive file indicator was lit, a

Facsimile Reference <Advanced

 

 

 

 

problem such as run out of pa-

Features>

 

 

 

 

per or toner might disable

 

 

 

 

 

printing.

 

 

 

 

 

 

 

 

 

 

 

When Bis lit, load paper into

"Loading Paper", Copy Refer-

 

 

 

 

the tray.

ence

 

 

 

 

 

 

 

Message appears blank at the

The original was placed up-

p.15 “Placing Originals”

 

 

other end.

side down. Place it properly.

 

 

 

 

 

 

 

 

Both transmission and receiv-

Make sure that the modular

p.106 “Connecting the Ma-

 

 

ing are impossible.

cord is correctly connected.

chine to a Telephone Line and

 

 

 

 

 

Telephone”, Facsimile Refer-

 

 

 

 

 

ence <Advanced Features>

 

 

 

 

 

 

 

 

 

 

The terminal adaptor setting

---

 

 

 

 

is incorrect. Check the setting.

 

 

 

 

 

 

 

 

Transmission is possible,

The optional terminal adaptor

---

 

 

though receiving is impossi-

setting is incorrect. Check the

 

 

 

ble.

setting.

 

 

 

 

 

 

 

 

Receiving is possible, though

The optional terminal adaptor

---

 

 

transmission is impossible.

setting is incorrect. Check the

 

 

 

 

 

setting.

 

 

 

 

 

 

 

 

 

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