Troubleshooting When Using the Copy Function
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| Message | Cause | Solution |
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| Scanned pages | The number of scanned | If you want to store scanned originals as |
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| exceeded max. | pages exceeds the capaci- | a file, press [Store File]. The originals are |
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| number. Do you | ty per file of the Docu- | stored as a file in the Document Server. If |
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| want to store the | ment Server. | you do not want to store any scanned |
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| scanned pages as |
| originals, press [No]. Scanned data will |
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| be cleared. | |
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| a file? |
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| Magazine or | You selected the Maga- | Make sure originals for the Magazine or |
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| Booklet mode is | zine or Booklet function | Booklet function are scanned using the |
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| not available | for originals scanned us- | same function. |
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| due to mixed im- | ing different functions, |
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| age mode. | such as copy and printer. |
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| Cannot copy. | The Document Server | To cancel a job being processed, press |
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| Original is be- | function is in use. | [Exit], and then press the {Document Serv- |
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| ing scanned by |
| er}key. Next, press the {Clear/Stop}key. |
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| another func- |
| When the message “[Stop] key |
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| was pressed. Stop storing?” | |
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| tion. |
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| appears, press [Stop]. | |
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| You do not have | This user code is not al- | Contact the administrator. |
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| the privileges | lowed to use the function |
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| to use this func- | selected. |
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| tion. |
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| You do not have | This user code is not al- | If the message continues to be displayed |
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| the privileges | lowed to use the function | and you cannot switch the screen, press |
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| to use this func- | selected. | the {Energy Saver}key. Confirm that the |
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| tion. |
| display goes off, and then press the {En- |
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| ergy Saver} key again. The display will | |
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| return to the user code entry display. |
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| When printing under the copier or print- |
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| er function, press the {Energy Saver}key |
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| only after printing has finished. |
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| Authentication | The entered login user | Inquire the user administrator for the cor- |
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| has failed. | name or login password | rect login user name and login password. |
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| is not correct. |
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| Authentication | The machine cannot per- | Contact the administrator. |
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| has failed. | form authentication. |
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| The selected | You have tried to delete | Files can be deleted by the person who |
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| file(s) which | files without the authori- | created the file. To delete a file which |
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| you do not have | ty to do so. | you are not authorized to delete, contact |
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| access privileg- |
| the person who created the file. |
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| es to could not |
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| be deleted. |
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