When You Cannot Send or Receive Fax Messages As Wanted

❖ Printing

Problem

Cause

Solution

 

 

 

 

 

 

 

Background of received

Image density is too high.

Adjust scan density. See “Image

 

 

images appears dirty.

 

Density (Contrast)”, Facsimile

 

 

Images from the back of

 

Reference.

 

 

the page appear.

 

 

 

 

 

 

 

 

 

Received image is too

When using moist, rough, or pro-

Only use recommended paper.

 

 

light.

cessed paper, areas of print may

See “Copy Paper”, About This

 

 

 

not be fully reproduced.

Machine.

 

 

 

 

 

 

 

Received image is too

When D is blinking, toner is be-

Add toner. See p.81 “Adding

 

 

light.

ginning to run out.

Toner”.

 

3

Received image is too

• The image density has been

• Request the sender to increase

 

 

light.

set too low.

image density.

 

 

 

• The original of the transmit-

• Request the sender to reprint

 

 

 

ted fax was printed on paper

the original on thicker paper

 

 

 

that is too thin.

and fax it again.

 

 

 

 

 

 

 

❖ Others

 

 

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

All fax documents

When about one hour passes af-

If any documents have been lost

 

 

stored in memory have

ter power to the machine is

for this reason, a Power Failure

 

 

been lost. Those docu-

turned off, all fax documents

Report is automatically printed

 

 

ments include ones

stored in memory are lost.

when the machine is turned on. If

 

 

stored through Memo-

 

fax documents stored for Memo-

 

 

ry Transmission/Re-

 

ry Transmission have been lost,

 

 

ception, Confidential

 

check the destinations and resend

 

 

Reception, Substitute

 

the documents. If fax documents

 

 

Reception, or Auto

 

received through Memory, Con-

 

 

Document.

 

fidential or Substitute Reception

 

 

 

 

have been lost, ask the senders to

 

 

 

 

resend the documents. If Auto

 

 

 

 

Documents have been lost, repro-

 

 

 

 

gram them. See p.40 “Turning Off

 

 

 

 

the Main Power / In the Event of

 

 

 

 

Power Failure”.

 

 

 

 

 

 

 

When a correct pass-

Documents are locked by a secu-

Contact the administrator.

 

 

word is entered, you

rity function if incorrect pass-

 

 

 

cannot print documents

words are entered a certain

 

 

 

that appear in the confi-

number of times.

 

 

 

dential box or bulletin

 

 

 

 

board box, or transmit

 

 

 

 

/ print out stored docu-

 

 

 

 

ments.

 

 

 

 

 

 

 

 

 

[ProgDest] or [Manual In-

This function is made unavail-

Contact the administrator.

 

 

put] does not appear.

able by the enhanced security

 

 

 

 

function.

 

 

 

 

 

 

 

 

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