Troubleshooting When Using the Copy Function
When You Cannot Make Clear Copies
This section describes likely causes of and possible solutions for unclear copies.
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| Problem | Cause | Solution |
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| Copies appear dirty. | Image density is too | Adjust the image density. See “Adjust- |
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| high. | ing Copy Image Density”, Copy/Docu- |
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| ment Server Reference. |
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| Copies appear dirty. | Auto Image Density is | Select Auto Image Density. See “Adjust- |
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| not selected. | ing Copy Image Density”, Copy/Docu- |
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| ment Server Reference. |
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| The reverse side of an | Image density is too | Adjust the image density. See “Adjust- |
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| original image is copied. | high. | ing Copy Image Density”, Copy/Docu- |
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| ment Server Reference. |
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| The reverse side of an | Auto Image Density is | Select Auto Image Density. See “Adjust- |
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| original image is copied. | not selected. | ing Copy Image Density”, Copy/Docu- |
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| ment Server Reference. |
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| A shadow appears on | Image density is too | Adjust the image density. See “Adjust- |
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| copies if you use pasted | high. | ing Copy Image Density”, Copy/Docu- |
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| originals. |
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| Change the orientation of the original. |
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| Put mending tape on the pasted part. |
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| The same copy area is | The exposure glass or | Clean them. See p.101 “Maintaining |
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| dirty whenever making | ADF is dirty. | |
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| copies. |
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| The same copy area is | [Original Type] is set to | Select [Generation], and then begin copy- |
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| dirty whenever making | [Text / Photo], and an orig- | ing. See “Selecting the Original Type Set- |
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| copies. | inal with text and photo- | ting”, Copy/Document Server Reference. |
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| graphs that can hardly |
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| be distinguished from |
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| each other is loaded. |
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| Copies are too light. | Image density is too | Adjust the image density. See “Adjust- |
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| light. | ing Copy Image Density”, Copy/Docu- |
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| ment Server Reference. |
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| Copies are too light. | A light copy may result | Use the recommended paper. See “Copy |
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| when you use damp or | Paper”, About This Machine. |
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| rough grain paper. | Contact your service representative. |
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| Copies are too light. | The toner bottle is almost | Add toner. See p.81 “Adding Toner”. |
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| empty. |
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| Copies are too light. | The paper is damp. | Use paper that has been stored in the |
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| recommended temperature and humid- |
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| ity condition. See “Copy Paper”, About |
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| This Machine. |
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| Parts of images are not | The original is not set | Set originals correctly. See “Placing |
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| copied. | correctly. | Originals”, Copy/Document Server |
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| Reference. |
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