Other Printing Problems

 

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

Duplex printing is

Duplex printing can-

Specify another paper type.

 

 

malfunctioning.

not be done with

 

 

 

 

thick paper, OHP

 

 

 

 

transparencies, or la-

 

 

 

 

bels selected as the

 

 

 

 

paper type.

 

 

 

 

 

 

 

 

Duplex printing is

Duplex printing can-

Change the Paper Type setting for the tray to [2

 

 

malfunctioning.

not be done with a

Sided Copy] on the System Settings menu. See

 

 

 

tray for which [1 Sided

“Paper Type: Tray 1-4”, General Settings

 

 

 

Copy] has been speci-

Guide.

 

 

 

fied as Paper Type on

 

 

 

 

the System Settings

 

 

 

 

menu.

 

 

 

 

 

 

 

 

When using Win-

The correct applica-

Make sure the application's paper size and ori-

 

 

 

4

dows 95 / 98 / Me /

tion or printer driver

entation settings match those of the printer

 

 

2000 / XP, Windows

settings are not made.

driver. If a different paper size and orientation

 

 

Server 2003, or Win-

 

are set, select the same size and orientation.

 

 

dows NT 4.0, com-

 

 

 

 

bined printing or

 

 

 

 

AutoReduce/Enlarge

 

 

 

 

printing does not

 

 

 

 

come out as expected.

 

 

 

 

 

 

 

 

 

A print instruction

User Authentication

Contact the administrator.

 

 

was issued from the

may have been set.

 

 

 

computer, but print-

 

 

 

 

ing did not start.

 

 

 

 

 

 

 

 

 

The print job is not

Even when the ma-

Change the setting of Signal Control to Printer

 

 

canceled even when

chine is offline, print-

priority. See “Interface Settings”, General Set-

 

 

the machine is

ing is performed

tings Guide.

 

 

switched to offline

when [Job Acceptance

 

 

 

status.

Priority] has been set

 

 

 

 

in [Parallel Interface] in

 

 

 

 

the [Interface Settings]

 

 

 

 

in the System Settings

 

 

 

 

menu.

 

 

 

 

 

 

 

 

When connecting the

USB Printing Support

Check that USB Printing Support is installed on

 

 

machine using USB

may not be installed

your computer. See “Installing the Printer Driv-

 

 

2.0, the first page of a

on your computer.

er Using USB”, Printer Reference.

 

 

print job that contains

 

 

 

 

a large volume of

 

 

 

 

data is printed, but

 

 

 

 

the remaining pages

 

 

 

 

are not.

 

 

 

 

 

 

 

 

 

Reference

“Paper Type: Tray 1-4”, General Settings Guide

“Timer Settings”, General Settings Guide

“Interface Settings”, General Settings Guide

“Installing the Printer Driver Using USB”, Printer Reference

57