Troubleshooting When Using the Facsimile Function
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| Message | Cause | Solution |
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| Cannot scan to | The Copy or Document Server | To cancel the job in process, do the |
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| send fax message | function is in use. | following, and then try faxing |
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| as scanner is in |
| again. |
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| use for other |
| Press [Exit], and then press the |
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| function. |
| {Copy} or {Document Server} key. |
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| Next press the {Clear/Stop} key. |
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| When the message “[Stop] key |
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| was pressed. Stop copy- |
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| ing?” or “[Stop] key was |
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| pressed. Stop storing?” |
3 |
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| appears, press [Stop]. |
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| You do not have | This user code is not allowed to | Contact the administrator. |
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| the privileges | use the function selected. |
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| to use this |
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| function. |
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| You do not have | This user code is not allowed to | If the message continues to be dis- |
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| the privileges | use the function selected. | played and you cannot switch the |
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| to use this |
| screen, press the {Energy Saver} |
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| function. |
| key. Confirm that the display goes |
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| off, and then press the {Energy Sav- | |
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| er} key again. The display will re- |
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| turn to the user code entry display. |
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| When printing under the copier or |
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| printer function, press the {Energy |
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| Saver} key only after printing has |
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| finished. |
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| Authentication | The entered login user name or | Inquire the user administrator for |
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| has failed. | login password is not correct. | the correct login user name and |
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| login password. |
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| Authentication | The machine cannot perform | Contact the administrator. |
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| has failed. | authentication. |
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| The selected | You have tried to delete files | Files can be deleted by the person |
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| file(s) which | without the authority to do so. | who created the file. To delete a file |
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| you do not have |
| which you are not authorized to |
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| access privi- |
| delete, contact the person who cre- |
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| ated the file. | |
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| leges to could |
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| not be deleted. |
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| Updating the | The destination list is being up- | Wait until the message disappears. |
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| destination | dated from the network using | Do not switch off the power while |
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| list... Please | SmartDeviceMonitor for Ad- | this message is displayed. |
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| wait. Specified | min. Depending on the number |
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| of destinations to be updated, |
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| destination(s) |
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| there may be some delay before |
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| or sender's name |
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| you can resume operation. Op- |
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| has been | erations are not possible while |
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| cleared. |
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| this message is displayed. |
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