Troubleshooting When Using the Printer Function

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

It takes a long time to

Photographs and oth-

RPCS

 

 

complete a print job.

er data intensive pag-

Select the lower value for [Resolution:] on the

 

 

 

es take a long time for

[Print Quality] tab in the printer driver's dia-

 

 

 

the machine to pro-

log box.

 

 

 

cess, so simply wait

Select [Fast] for the [Document type] list on the

 

 

 

when printing such

[Print Quality] tab in the printer driver's dia-

 

 

 

data.

log box.

 

 

 

 

To enable [Change User Settings...], select the

 

 

 

 

[User settings] check box.

 

 

 

 

See the printer driver Help.

 

 

 

 

 

 

 

Images are cut off, or

You are using paper

Use the same size paper as that selected in the

 

 

excess is printed.

smaller than the size

application. If you cannot load paper of the cor-

 

 

 

selected in the appli-

rect size, use the reduction function to reduce

 

 

 

cation.

the image, and then print. See the printer driver

4

 

 

 

 

 

Help.

 

 

 

 

 

 

 

 

 

 

 

Page layout is not as

Print areas differ de-

Adjust the [Printable area:] setting in the [Printer

 

 

expected.

pending on machine

Configuration] dialog box on the [Print Settings]

 

 

 

used. Information

tab in the RPCS printer driver. See the printer

 

 

 

that fits on a single

driver Help.

 

 

 

page on one machine

 

 

 

 

may not fit on a single

 

 

 

 

page of another ma-

 

 

 

 

chine.

 

 

 

 

 

 

 

 

Photo images are

Some applications print

Use the application's settings to specify a higher

 

 

coarse.

at lower resolution.

resolution.

 

 

 

 

 

 

 

Fine dot patterns are

Dither patterns do

Make the following settings with the printer

 

 

not printed, or solid

not match.

driver: Change the [Dithering:] setting on the [Im-

 

 

lines are printed as

 

age Adjustments] tab in the [Change User Settings]

 

 

broken lines.

 

dialog box, on the [Print Quality] tab in the RPCS

 

 

 

 

printer driver. To enable [Change User Set-

 

 

 

 

tings...], select the [User settings] check box. See

 

 

 

 

the printer driver Help.

 

 

 

 

 

 

 

Optionalcomponents

Bidirectional commu-

Set up optional devices on the Properties of the

 

 

connected to the ma-

nication is not working.

printer.

 

 

chine are not recog-

 

See the printer driver Help.

 

 

nized when using

 

 

 

 

 

 

 

Windows 95 / 98 /

 

 

 

 

Me, Windows 2000 /

 

 

 

 

XP, Windows Server

 

 

 

 

2003, or Windows NT

 

 

 

4.0.

 

 

 

 

 

 

 

 

 

Duplex printing is

Duplex printing can-

When using duplex printing, make settings to

 

 

malfunctioning.

not be done with pa-

use paper from a tray other than the bypass

 

 

 

per set in the bypass

tray.

 

 

 

tray.

 

 

 

 

 

 

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