When a Message Is Displayed

Reference

“Turning Off the Main Power”, About This Machine

“System Settings”, General Settings Guide

“Send Settings”, General Settings Guide

“Registering a Protection Code”, General Settings Guide

“Placing Originals”, Copy/Document Server Reference

“Using the Document Server”, Copy/Document Server Reference

“Storing Files Using the Scanner Function”, Scanner Reference

“Deleting a Stored File”, Scanner Reference

“Items for Specifying Scan Settings”, Scanner Reference

“Values of Various Set Items for Transmission/Storage/Delivery Function”, Scanner Reference

“Folder transmission”, Scanner Reference

When a Message Is Displayed on the Client Computer

This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver.

Important

If a message not described here appears, act according to the message. For in- formation about how to turn off the main power switch, see “Turning Off the Main Power”, About This Machine.

Message

Cause

Solution

 

 

 

Clear Misfeed(s)

A paper misfeed has oc-

Remove jammed originals, and place

in ADF.

curred inside the ADF.

them again.

 

 

Check whether the originals are suitable

 

 

to be scanned by the machine.

 

 

 

Invalid Winsock

You are using an invalid

Install the operating system of the com-

version. Please

version of Winsock.

puter or copy Winsock from the operat-

use version 1.1

 

ing system CD-ROM.

or higher.

 

 

 

 

 

The name is al-

You tried to register a

Use another name.

ready in use.

name that is already in

 

Check the regis-

use.

 

tered names.

 

 

 

 

 

Cannot detect the

The set original was mis-

• Place the original correctly.

paper size of the

aligned.

• Specify the scan size.

original. Specify

 

• When placing an original directly on

the scanning

 

 

the exposure glass, the lifting/lower-

size.

 

ing action of the ADF triggers the au-

 

 

tomatic original size detection

 

 

process. Lift the ADF by more than

 

 

30 degrees.

 

 

 

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