When You Cannot Print

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

Printing does not start.

If the machine is using

Check access point settings when in the

 

 

 

wireless LAN, the receiv-

infrastructure mode. Depending on the

 

 

er's MAC address may

access point, client access may be limit-

 

 

be preventing communi-

ed by MAC address. Also, check there

 

 

cation with the access

are no transmission problems between

 

 

point.

the access point and wired clients, and

 

 

 

between the access point and wireless

 

 

 

clients.

 

 

 

 

 

Printing does not start.

The wireless LAN inter-

Confirm the orange LED is lit, and the green

 

 

 

face is not working.

LED is lit or blinks during transmission.

 

 

 

 

 

Printing does not start.

The login user name,

Check the login user name, login pass-

 

 

 

login password, or

word, or driver encryption key.

 

 

driver encryption key is

 

4

 

invalid.

 

 

 

 

 

 

 

 

 

 

Printing does not start.

Advanced encryption

Check the settings of the Extended Secu-

 

 

 

has been set using the Ex-

rity function with the administrator.

 

 

tended Security function.

 

 

 

 

 

 

 

Data In indicator does

If the Data In indicator

• When the machine is connected to a

 

 

not light up or flash.

does not light up or flash

computer via a cable, check that the

 

 

even after the print job

computer print port settings are cor-

 

 

starts, the machine has

rect. See p.52 “When the Data In In-

 

 

not received the data.

dicator Does Not Light Up or Flash”.

 

 

 

• When it is networked with a com-

 

 

 

puter, contact the administrator.

 

 

 

 

 

The printer function sta-

The cause is displayed

Check the error message on the display

 

 

tus indicator is lit in red.

on the display of the con-

panel and take required action. See p.46

 

 

trol panel.

“When a Message Is Displayed”.

 

 

 

 

 

Configuration page can-

A mechanical error

Contact your service representative. See

 

 

not be printed.

might have occurred.

“Printing the Configuration Page”, Gen-

 

 

 

eral Settings Guide.

 

 

 

 

 

Printing does not start

The correct Communica-

Turn the main power off and back on.

 

 

when using the extended

tion mode is not set.

See “Turning On the Power”, About

 

wireless LAN in Ad-hoc

 

This Machine.

 

mode.

 

Or, change the settings for [System Set-

 

 

 

tings], [Interface Settings], and [Network].

 

 

 

See “Interface Settings”, General Set-

 

 

 

tings Guide.

 

 

 

 

 

 

Reference

“Turning On the Power”, About This Machine

“Connecting the Machine”, General Settings Guide

“Interface Settings”, General Settings Guide

“Printing the Configuration Page”, General Settings Guide

51