Samsung 500N setup guide Misformed, Characters, Skew, Curl or wave Wrinkles or Creases

	Problem	Solution
Background scatter Background scatter results from bits of toner distributed on the
		printed page.
	A	• The paper may be too damp. Try printing with a different batch
		of paper. Do not open packages of paper until necessary so
		that the paper does not absorb too much moisture.
		• If background scatter occurs on an envelope, change the
		printing layout to avoid printing over areas that have
		overlapping seams on the reverse side. Printing on seams can
		cause problems.

•If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or the printer properties.

Misformed	• If characters are improperly formed and producing hollow
characters	images, the paper stock may be too slick. Try a different paper.
	See “Paper Specifications” on page D.4.
	• If characters are improperly formed and producing a wavy
	effect, the scanner unit may need service. Verify that it also
	occurs on a demo page. Refer to the Setup Guide. For service,
	contact a service representative.

Page skew

AaBbCc

AaBbCc

AaBbCc

AaBbCc

AaBbCc

Curl or wave

Wrinkles or

creases

•Check the paper type and quality. See “Paper Specifications” on page D.4.

•Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack.

•Check the paper type and quality. Both high temperature and humidity can cause paper curl. See “Paper Specifications” on page D.4.

•Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

Ensure that the paper is loaded properly.

•Check the paper type and quality. See “Paper Specifications” on page D.4.

•Turn the stack of paper over in the paper tray. Also try rotating the paper 180° in the tray.

7.24 SOLVING PROBLEMS