Clearing Paper Jams

NOTE: When removing paper that is jammed in the printer if possible always pull the paper in the direction that it normally moves so as not to damage internal components. Allways pull firmly and evenly, do not jerk the paper. If the paper tears ensure that all fragments of paper are removed, otherwise a jam will occur again.

The display on the control panel tells you where a paper jam occurs. Refer to the table below to locate the paper jam and to clear it:

Message

Location of Jam

Go to...

 

 

 

 

 

Jam0 In Tray1

In the paper feed area

page 7.8

 

 

 

 

 

Jam0 In Tray2

In the optional tray 2

page 7.18

 

 

 

 

 

Jam

Inside printer

page 7.10

 

Inside Printer

 

 

 

 

 

 

 

Jam

In the paper exit area

page 7.11

 

In Exit Area

 

 

 

 

 

 

 

Jam

In the duplex area

page 7.14

 

In Duplex Path

 

 

7

 

 

 

Jam0 In MP Tray

In the multi-purpose tray

page 7.10

 

 

 

 

To resume printing after clearing paper jams, you must open and close the right cover.

SOLVING PROBLEMS 7.7

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Image 163
Samsung 500N setup guide Clearing Paper Jams, Message Location of Jam Go to