Problem

Possible Cause

Solution

 

 

 

Printer selects

The paper source

For many software applications, the paper

print materials

selection in the printer

source selection is found under the Paper

from the wrong

properties may be

tab within the printer properties. Select the

paper source.

incorrect.

correct paper source. See page 4.7.

 

 

 

Paper does not

Paper has been loaded

Remove paper from the tray and reload it

feed into the

incorrectly.

correctly.

Printer.

 

Check that the paper size adjusters are set

 

 

 

 

correctly.

 

 

 

 

There is too much

Remove excess paper from the tray.

 

paper in the paper tray.

 

 

 

 

 

The paper is too thick.

Use only paper that meets the specifications

 

 

required by the printer.

 

 

 

Print job is

The job may be very

Reduce the complexity of the page or try

extremely slow.

complex.

adjusting the print quality settings.

 

 

Adjust the print quality settings, such as

 

 

reducing the resolution. If you set the

 

 

resolution to 1200 dpi (Best) change it to

 

 

600 dpi (Normal).

 

 

Change the port setting to the USB or

 

 

network port to improve the print speed.

 

 

Your printer prints A4-sized paper at 20

 

 

ppm and letter-sized paper at 21 ppm in

 

 

black &white mode. For color printing, A4/

 

 

letter-sized paper prints at 5 ppm.

 

 

 

 

If using Windows 9x/

From the Start menu, choose Settings and

 

Me, the Spooling

Printers. Right-click the Samsung

 

Setting may be set

CLP-500 Series printer icon, choose

 

incorrectly.

Properties, click the Details tab, and then

 

 

choose the Spool Settings button. Select

 

 

the desired spool setting.

 

 

 

Half the page is

The page orientation

Change the page orientation in your

blank.

setting may be

application. See page 4.6.

 

incorrect.

 

 

 

 

 

The paper size and the

Ensure that the paper size in the printer

 

paper size settings do

driver settings matches the paper in the

 

not match.

tray.

 

 

 

7.4 SOLVING PROBLEMS

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Image 160
Samsung 500N Printer selects Paper source, Print materials, From the wrong Properties may be, Required by the printer