Samsung 500N setup guide Common Windows Problems, Problem Possible Cause and Solution

Common Windows Problems

Problem	Possible Cause and Solution
“File in Use” message	Exit all software applications. Remove all software from the
appears during installation.	StartUp Group, then restart Windows. Reinstall the printer
	driver.
“Error Writing to LPTx”	• Ensure that the cables are connected correctly and the
message appears.	printer is on.
	• If bi-directional communication is not turned on in the
	driver, it will also cause this message.
“General Protection Fault”,	Close all other applications, reboot Windows and try
“Exception OE”, “Spool32”,	printing again.
or “Illegal Operation”
messages appear.
“Fail To Print”, “A printer	This message may appear during printing. Just keep
timeout error occurred.”	waiting until it finishes printing. If the message appears in
message appear.	standby mode or after printing is completed, check the
	connection and/or whether an error occurred.

NOTE: Refer to the Microsoft Windows 9x/Me/NT 4.0/2000/XP

User’s Guide that came with your PC for further information on

Windows error messages.

7.30 SOLVING PROBLEMS