5Lowering down the scan unit gently and slowly until it is completely closed. The inner cover will be closed automatically by the scan unit closed.

Be careful not to pinch your fingers!

If there is any resistance and the paper does not move when you pull or if you cannot see the paper under the scan unit, continue to the next step.

6Open the rear cover.

7If you see the jammed paper, pull it straight up.

8Close the rear cover. Printing automatically resumes.

Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.

Note

When you call for service, it is very convenient to tell the service representative the display message.

Messages in the colored cells are available only with CLX-2160N.

Message

Meaning

Suggested solutions

 

 

 

Toner Empty

The color toner

Replace the color

 

cartridge has run

toner cartridge with a

 

out. The machine

new one. See page

 

stops printing. The

10.5

 

arrow indicates

 

 

which color toner

 

 

cartridge.

 

 

 

 

Toner Low

The corresponding

Take out the toner

 

color toner cartridge

cartridge and

 

is almost empty. The

thoroughly shake it.

 

arrow indicates

By doing this, you can

 

which color toner

temporarily

 

cartridge.

reestablish printing

 

 

operations.

 

 

 

TonerSupply Err.

The machine

Unplug the power

 

received several

cord and plug it back

 

papers with many

in. If the problem

 

images, and it can

persists, please call

 

not supply the toner

for service.

 

properly. The arrow

 

 

indicates which color

 

 

toner cartridge.

 

 

 

 

Data Read Fail

Time expired while

Try again.

Check USB Mem.

reading data.

 

 

 

 

Data Write Fail

Storing to the USB

Check the available

Check USB Mem.

memory failed.

USB memory space.

 

 

 

Door Open

The front cover or

Close the cover until it

 

rear cover is not

locks into place.

 

securely latched.

 

 

 

 

File Format

The selected file

Use the correct file

Not Supported

format is not

format.

 

supported.

 

 

 

 

Fuser Fan

There is a problem

Open and then close

Locked

in the cooling fan of

the front cover.

 

the machine.

 

 

 

 

11.3 <Troubleshooting>

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Samsung CLX-216x manual Understanding display messages