Message | Meaning | Suggested solutions | |
|
|
| |
Install Toner | The color toner | Install the color toner | |
| cartridge is not | cartridge. | |
| installed. The arrow |
| |
| indicates which color |
| |
| toner cartridge. |
| |
|
|
| |
Install | The corresponding | Install Imaging Unit | |
Imaging Unit | Imaging Unit of the | into your machine. | |
| machine is not |
| |
| installed. |
| |
|
|
| |
Invalid Toner | The color toner | Install the a | |
| cartridge you have | ||
| installed is not for | color toner cartridge | |
| your machine. The | designed for your | |
| arrow indicates | machine. | |
| which color toner |
| |
| cartridge. |
| |
|
|
| |
Invalid | The Imaging Unit of | Install the a | |
Imaging Unit | the machine is not | ||
| for your machine. | part designed for your | |
|
| machine. | |
|
|
| |
Low Heat Error | There is a problem | Unplug the power | |
Cycle Power | in the fuser unit. | cord and plug it back | |
| in. If the problem | ||
|
| ||
|
| persists, please call | |
|
| for service. | |
|
|
| |
LSU Hsync Error | A problem has | Unplug the power | |
Cycle Power | occurred in the LSU | cord and plug it back | |
(Laser Scanning | in. If the problem | ||
| |||
| Unit). | persists, please call | |
|
| for service. | |
|
|
| |
LSU Motor Error | A problem has | Unplug the power | |
Cycle Power | occurred in the LSU | cord and plug it back | |
(Laser Scanning | in. If the problem | ||
| |||
| Unit). | persists, please call | |
|
| for service. | |
|
|
| |
Main Motor | There is a problem | Open and then close | |
Locked | in the main motor. | the front cover. | |
|
|
| |
Manual Feeder | There is no paper in | Load paper in the | |
Paper Empty | the manual feeder. | manual feeder. | |
|
|
| |
Manual Feeder | Paper has jammed | Clear the jam. See | |
Paper Jam 0 | in the feeding area | page 11.2. | |
| of the manual feeder. |
| |
|
|
| |
Not Enough Space | The space for USB | Check the available | |
In USB Memory | memory device is not | USB memory space. | |
| enough, which is for | See page 9.4. | |
| scanning and saving. |
| |
|
|
| |
Network Error | There is a problem | Contact your network | |
| with the network. | administrator. | |
|
|
|
Message | Meaning | Suggested solutions | |
|
|
| |
Open Heat Error | There is a problem | Unplug the power | |
Cycle Power | in the fuser unit. | cord and plug it back | |
| in. If the problem | ||
|
| ||
|
| persists, please call | |
|
| for service. | |
|
|
| |
| The output tray of | Remove paper. | |
| the machine is full of |
| |
| paper. |
| |
|
|
| |
Over Heat Error | There is a problem | Unplug the power | |
Cycle Power | in the fuser unit. | cord and plug it back | |
| in. If the problem | ||
|
| ||
|
| persists, please call | |
|
| for service. | |
|
|
| |
Paper Jam 0 | Paper has jammed | Clear the jam. See | |
Open/Close Door | in the feeding area | page 11.1, 11.2. | |
of the tray. |
| ||
|
| ||
|
|
| |
Scan Unit Open | The scan unit is not | Close the scan until it | |
or Paper Jam2 | securely latched. | locks into place. | |
Paper has jammed | Clear the jam. See | ||
| |||
| in the paper exit | page 11.2. | |
| area. |
| |
|
|
| |
Paper Jam 1 | Paper has jammed | Clear the jam. See | |
Open/Close Door | In the fuser area or | page 11.2. | |
rear cover. |
| ||
|
| ||
|
|
| |
Tray | The paper size | Load the correct | |
Paper Mismatch | specified in the | paper in the tray 1. | |
| printer properties |
| |
| does not match the |
| |
| paper you are |
| |
| loading. |
| |
|
|
| |
Refilled Toner | The toner cartridge | The print quality may | |
| you have installed is | get poor if the refilled | |
| not genuine or | toner cartridge is | |
| refilled. The arrow | installed, since its | |
| indicates which color | characteristics may | |
| toner cartridge. | significantly differ | |
|
| from the genuine. | |
|
| We recommend | |
|
| ||
|
| color toner cartridge. | |
|
|
| |
Replace Toner | This message | Replace the toner | |
| appears between | cartridge with a new | |
| Toner Empty and | one. See page 10.5. | |
| Toner Low status. |
| |
| The arrow indicates |
| |
| which color toner |
| |
| cartridge. |
| |
|
|
|
11.4 <Troubleshooting>