Printing problems
Condition | Possible cause | Suggested solutions |
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The | The machine is not | Check the power cord |
machine | receiving power. | connections. Check the |
does not |
| power switch and the power |
print. |
| source. |
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| The machine is not | Select Samsung |
| selected as the | Series as your default |
| default printer. | printer in your Windows. |
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|
Check the machine for the following:
•The front cover is not closed. Close the cover.
•Paper is jammed. Clear the paper jam. See 11.1.
•No paper is loaded. Load paper. See 5.5.
•The toner cartridge is not installed. Install the toner
cartridge.
If a system error occurs, contact your service representative.
| The connection cable | Disconnect the printer cable |
| between the | and reconnect it. |
| computer and the |
|
| machine is not |
|
| connected properly. |
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|
| The connection cable | If possible, attach the cable |
| between the | to another computer that is |
| computer and the | working properly and print a |
| machine is defective. | job. You can also try using a |
|
| different printer cable. |
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|
|
| The port setting is | Check the Windows printer |
| incorrect. | setting to make sure that the |
|
| print job is sent to the correct |
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| port. If the computer has |
|
| more than one port, make |
|
| sure that the machine is |
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| attached to the correct one. |
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| The machine may be | Check the printer properties |
| configured | to ensure that all of the print |
| incorrectly. | settings are correct. |
|
|
|
| The printer driver | Repair the printer software. |
| may be incorrectly | See the Software Section. |
| installed. |
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| The machine is | Check the display message |
| malfunctioning. | on the control panel to see if |
|
| the machine is indicating a |
|
| system error. |
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|
| The document size is | Get more hard disk space |
| so big that the hard | and print the document |
| disk space of the | again. |
| computer is not |
|
| enough to access the |
|
| print job. |
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|
Condition | Possible cause | Suggested solutions |
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|
|
The | The paper source | For many software |
machine | selection in the | applications, the paper |
selects print | printer properties | source selection is found |
materials | may be incorrect. | under the Paper tab within |
from the |
| the printer properties. Select |
wrong |
| the correct paper source. |
paper |
| See the printer driver help |
source. |
| screen. |
|
|
|
A print job | The job may be very | Reduce the complexity of the |
is extremely | complex. | page or try adjusting the print |
slow. |
| quality settings. |
|
|
|
| If you are using | From the Start menu, |
| Windows 9x/Me, the | choose Settings and then |
| Spool Setting may be | Printers. |
| set incorrectly. | Samsung |
|
| machine icon, choose |
|
| Properties, click the Details |
|
| tab, and then choose the |
|
| Spool Settings button. |
|
| Select the desired spool |
|
| setting. |
|
|
|
Half the | The page orientation | Change the page orientation |
page is | setting may be | in your application. See the |
blank. | incorrect. | printer driver help screen. |
|
|
|
| The paper size and | Ensure that the paper size in |
| the paper size | the printer driver settings |
| settings do not | matches the paper in the |
| match. | tray. |
|
| Or, ensure that the paper |
|
| size in the printer driver |
|
| settings matches the paper |
|
| selection in the software |
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| application settings you use. |
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11.6 <Troubleshooting>
