Samsung CLX-216x manual Common Linux problems, Problem Possible cause and solutions

Common Linux problems

Problem		Possible cause and solutions
The machine does	•	Check if the printer driver is installed in
not print.		your system. Open Unified Driver
		configurator and switch to the Printers
		tab in Printers configuration window to
		look at the list of available printers. Make
		sure that your machine is displayed on
		the list. If not, please, invoke Add new
		printer wizard to set up your device.
	•	Check if the printer has started. Open
		Printers configuration and select your
		machine on the printers list. Look at the
		description in the Selected printer pane.
		If its status contains “(stopped)” string,
		please, press the Start button. After that
		normal operation of the printer should be
		restored. The “stopped” status might be
		activated when some problems in
		printing occurred. For instance, this could
		be an attempt to print a document when
		a port is claimed by a scanning
		application.
	•	Check if the port is not busy. Since
		functional components of MFP (printer
		and scanner) share the same I/O
		interface (port), the situation of
		simultaneous access of different
		“consumer” applications to the same port
		are possible. To avoid possible conflicts,
		only one of them at a time is allowed to
		gain control over the device. The other
		“consumer” will encounter “device busy”
		response. You should open ports
		configuration and select the port
		assigned to your printer. In the Selected
		port pane you can see if the port is
		occupied by some other application. If
		this is the case, you should wait for
		completion of the current job or should
		press Release port button, if you are sure
		that the present owner is not functioning
		properly.
	•	Check if your application has special
		print option such as “-oraw”. If “-oraw” is
		specified in the command line parameter
		then remove it to print properly. For Gimp
		front-end, select “print” -> “Setup printer”
		and edit command line parameter in the
		command item.

Problem	Possible cause and solutions
Some color images	This is a known bug in Ghostscript (until
come out all black.	GNU Ghostscript version 7.05) when the
	base color space of the document is
	indexed color space and it is converted
	through CIE color space. Because
	Postscript uses CIE color space for Color
	Matching System, you should upgrade
	Ghostscript on your system to at least GNU
	Ghostscript version 7.06 or later. You can
	find recent Ghostscript versions at
	www.ghostscript.com.
The machine does	It is a known problem that occurs when a
not print whole pages	color printer is used on version 8.51 or
and its output is half	earlier of Ghostscript, 64-bit Linux OS, and
page printed.	reported to bugs.ghostscript.com as
	Ghostscript Bug 688252.
	The problem is solved in AFPL Ghostscript
	v. 8.52 or above. Download the latest
	version of AFPL Ghostscript from http://
	sourceforge.net/projects/ghostscript/ and
	install it to solve this problem.
Some color images	This is a known bug in Ghostscript (until
come out in	GNU Ghostscript version 7.xx) when the
unexpected color.	base color space of the document is
	indexed RGB color space and it is
	converted through CIE color space.
	Because Postscript uses CIE color space
	for Color Matching System, you should
	upgrade Ghostscript on your system to at
	least GNU Ghostscript version 8.xx or later.
	You can find recent Ghostscript versions at
	www.ghostscript.com.

11.12 <Troubleshooting>