Samsung CLX-216x manual You should wait for completion

Models: CLX-216x

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Problem

 

Possible cause and solutions

 

 

 

The machine does

Check if your machine is attached to your

not appear on the

 

computer. Make sure that it is connected

scanners list.

 

properly via the USB port and is turned

 

 

on.

 

Check if the scanner driver for your

 

 

machine is installed in your system.

 

 

Open Unified Driver configurator, switch

 

 

to Scanners configuration, then press

 

 

Drivers. Make sure that driver with a

 

 

name corresponding to your machine's

 

 

name is listed in the window. Check if the

 

 

port is not busy. Since functional

 

 

components of MFP (printer and

 

 

scanner) share the same I/O interface

 

 

(port), the situation of simultaneous

 

 

access of different “consumer”

 

 

application to the same port is possible.

 

 

To avoid possible conflicts, only one of

 

 

them at a time is allowed to gain control

 

 

over the device. The other “consumer”

 

 

will encounter “device busy” response.

 

 

This can usually happen while starting

 

 

scan procedure, and appropriate

 

 

message box appears.

 

• To identify the source of the problem, you

 

 

should open ports configuration and

 

 

select the port assigned to your scanner.

 

 

port's symbol /dev/mfp0 corresponds to

 

 

LP:0 designation displayed in the

 

 

scanners’ options, /dev/mfp1 relates to

 

 

LP:1 and so on. USB ports start at /dev/

 

 

mfp4, so scanner on USB:0 relates to /

 

 

dev/mfp4 respectively and so forth

 

 

sequentially. In the Selected port pane

 

 

you can see if the port is occupied by

 

 

some other application. If this is the case,

 

 

you should wait for completion of the

 

 

current job or you should press Release

 

 

port button, if you are sure that the

 

 

present port's owner is not functioning

 

 

properly.

 

 

 

Problem

 

Possible cause and solutions

 

 

 

The machine does

Check if a document is loaded into the

not scan.

 

machine.

 

Check if your machine is connected to

 

 

the computer. Make sure if it is

 

 

connected properly if an I/O error is

 

 

reported while scanning.

 

Check if the port is not busy. Since

 

 

functional components of MFP (printer

 

 

and scanner) share the same I/O

 

 

interface (port), the situation of

 

 

simultaneous access of different

 

 

“consumer” application to the same port

 

 

is possible. To avoid possible conflicts,

 

 

only one of them at a time is allowed to

 

 

gain control over the device. The other

 

 

“consumer” will encounter “device busy”

 

 

response. This can usually happen while

 

 

starting scan procedure, and appropriate

 

 

message box will be displayed.

 

 

To identify the source of the problem, you

 

 

should open ports configuration and

 

 

select the port assigned to your scanner.

 

 

port’s symbol /dev/mfp0 corresponds to

 

 

LP:0 designation displayed in the

 

 

scanners’ options, /dev/mfp1 relates to

 

 

LP:1 and so on. USB ports start at /dev/

 

 

mfp4, so scanner on USB:0 relates to /

 

 

dev/mfp4 respectively and so forth

 

 

sequentially. In the Selected port pane

 

 

you can see if the port is occupied by

 

 

some other application. If this is the case,

 

 

you should wait for completion of the

 

 

current job or should press the Release

 

 

port button, if you are sure that the

 

 

present port’s owner is not functioning

 

 

properly.

 

 

 

I cannot scan via

Check if Gimp Front-end has

Gimp Front-end.

 

“Xsane: Device dialog.” on the “Acquire”

 

 

menu. If not, you should install Xsane

 

 

plug-in for Gimp on the your computer.

 

 

You can find Xsane plug-in package for

 

 

Gimp on Linux distribution CD or Gimp

 

 

home page. For the detail information,

 

 

refer to the Help for Linux distribution CD

 

 

or Gimp Front-end application.

 

If you wish to use other kind of scan

 

application, refer to the Help for

 

application.

 

 

 

11.13 <Troubleshooting>

Page 65
Image 65
Samsung CLX-216x manual You should wait for completion