Network Scan problems (CLX-2160N only)
Condition |
| Suggested solutions | |
|
| ||
I cannot find a | You can check the scanned file’s destination in | ||
scanned image | the Advanced page in the Network Scan | ||
file. | program’s Properties screen. | ||
|
|
| |
I cannot find the | • | Check if the scanned file’s application is on | |
scanned image |
| your computer. | |
file after | • | Check Send image immediately to the | |
scanning. | |||
| specified folder using an associated default | ||
|
| ||
|
| application in the Advanced page in the | |
|
| Network Scan program’s Properties screen to | |
|
| open the scanned image immediately after | |
|
| scanning. | |
|
| ||
I forgot my ID | Check your ID and PIN in the Server page in the | ||
and PIN. | Network Scan program’s Properties screen. | ||
|
| ||
I cannot view | To view the Help file, you need to have Internet | ||
the Help file. | Explorer 4 service pack 2 or above. | ||
|
| ||
I cannot use the | Check your operating system. Supporting | ||
Samsung | operating systems are Windows 98/Me/2000/XP/ | ||
Network Scan | 2003/vista. | ||
Manager. |
|
| |
|
|
| |
Common Windows problems
Condition | Suggested solutions |
|
|
“File in Use” | Exit all software applications. Remove all |
message appears | software from the StartUp Group, then restart |
during installation. | Windows. Reinstall the printer driver. |
|
|
“General | Close all other applications, reboot Windows |
Protection Fault”, | and try printing again. |
“Exception OE”, |
|
“Spool32”, or |
|
“Illegal Operation” |
|
messages appear. |
|
|
|
“Fail To Print”, “A | These messages may appear during printing. |
printer timeout | Just keep waiting until the machine finishes |
error occurred.” | printing. If the message appears in standby |
messages appear. | mode or after printing has been completed, |
| check the connection and/or whether an error |
| has occurred. |
|
|
Note
Refer to Microsoft Windows 98/Me/2000/XP/2003/Vista User’s Guide that came with your PC for further information on Windows error messages.
Common Macintosh problems
Condition | Suggested solutions | |
|
| |
The printer does not print | Incompatibility between the PDF file | |
PDF file correctly. Some | and the Acrobat products: | |
parts of graphics, text, or | Printing the PDF file as an image may | |
illustrations are missing. | ||
solve this problem. Turn on Print As | ||
| Image from the Acrobat printing | |
| options. | |
| Note: It will take longer to print when | |
| you print a PDF file as an image. | |
|
| |
The document has | Update your Mac OS to OS 10.3.3. or | |
printed, but the print job | higher. | |
has not disappeared from |
| |
the spooler in Mac OS |
| |
10.3.2. |
| |
|
| |
Some letters are not | This problem is caused because Mac | |
displayed normally during | OS cannot find the font during the cover | |
the cover sheet printing. | page printing. | |
| Alphanumeric characters, in the Billing | |
| Info field, are only allowed for printing | |
| on the cover page. Other characters will | |
| be broken on the printout. | |
|
|
11.11 <Troubleshooting>
