Before contacting a service centre

Camera does not take images when pressing the Shutter button

ㆍThere is insufficient memory capacity

→Delete unnecessary image files

ㆍThe memory card has not been formatted

→Format the memory card (p.97) ㆍThe memory card is exhausted

→Insert a new memory card

ㆍThe memory card is locked

→Refer to [Card Locked!] error message (p.108) ㆍThe camera’s power is off

→Turn the camera power on

ㆍThe battery are exhausted

→Insert charged battery (p.14 ~ 18).

ㆍBattery is inserted incorrectly with the reverse polarities

→Insert the battery according to the polarity marks (+, -)

The camera suddenly stops working while in use

ㆍThe camera was stopped due to a malfunction

→Remove /re-insert battery and switch the camera on

The images are unclear

ㆍA picture was taken within 0.5m from the subject without setting an appropriate macro mode

→If the subject is closer than 0.5m, select macro shot mode ㆍTaking a picture beyond the flash range

→Take a picture within the flash range

ㆍThe lens is smudged or dirty

→Clean the lens

The flash does not fire

ㆍFlash off mode has been selected

→Dis-engage flash off mode

ㆍThe camera mode can’t use the flash

→Refer to the FLASH instruction (p.37)

Incorrect date and time is displayed

ㆍThe date and time have been set incorrectly or the camera has adopted the default settings

→Reset the date and time correctly

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Samsung i5 user manual Before contacting a service centre, → Reset the date and time correctly