Samsung SF-555P manual General Printing Problems

General Printing Problems

Problem	Possible Cause and Remedy
Your machine does not	• A paper jam has occurred. Remove the jammed paper.
print.	See page 7.1.
	• The toner cartridge is not installed properly. Remove and
	reinsert the toner cartridge.
	• The printer cable is not connected properly. Check the
	printer cable connection.
	• The printer cable is defective. Swap the cable with one
	known to work.
	• The port setting is incorrect. Check the Windows printer
	settings to make sure that the print job is being sent to
	the correct port (for example, LPT1).
	• The printer properties may be configured incorrectly.
	Check the application to make sure that all print settings
	are correct.
	• The printer driver may be incorrectly installed. Uninstall
	the MFP driver and reinstall the MFP driver. Then try
	printing a test page. Refer to ‘Uninstalling SmarThru
	Software’ on page 2.11.
The paper is not fed into	• Paper has not been inserted correctly. Remove and
the machine.	reinsert the paper correctly. See ‘Using Automatic Paper
	Input Tray’ on page 4.3 or ‘Using Manual Paper Input Tray’
	on page 4.5.
	• There is too much paper in the paper input tray.
	Remove some of the paper from the input tray.
The paper keeps jamming.	• There is too much paper in the paper input tray. Remove
	some of the paper from the tray. (If printing onto
	envelopes or labels, insert them one at a time in the
	manual paper input tray.)
	• The paper setting method may be incorrect. If printing
	onto envelopes, insert the envelopes so that there is a gap
	of approximately 1 mm (1/32”) between the left and right
	edge of the envelopes at the paper guide.

Troubleshooting 7.9