Problem

Possible Cause and Remedy

Vertical repetitive defects

If marks repeatedly appear on the printed side of the page at

 

 

 

 

 

 

 

even intervals:

 

 

 

 

 

 

 

• The toner cartridge may be damaged. Print a cleaning

 

 

 

AaBbCc

 

 

 

 

 

 

 

sheet several times by cleaning the OPC drum (see

 

 

 

AaBbCc

 

 

 

 

 

 

 

 

page 6.2). After the printout, if you still have the same

 

 

 

AaBbCc

 

 

 

 

 

 

 

problems, install a new toner cartridge.

 

 

 

AaBbCc

 

 

 

 

 

 

AaBbCc

 

 

• Parts in the machine may have toner on them. If the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

defects occur on the back of the page, the problem will

 

 

 

 

 

 

 

likely correct itself after a few more pages.

 

 

 

 

 

 

 

• The fusing assembly may be damaged. Contact a service

 

 

 

 

 

 

 

representative.

 

 

 

 

 

 

 

 

Background scatter

Background scatter results from bits of toner distributed on

 

 

 

 

 

 

 

the printed page.

 

 

 

 

 

 

 

• The paper may be too damp. Try printing with a different

 

 

 

A

 

 

 

 

 

 

 

batch of paper. Do not open packages of paper until

 

 

 

 

 

necessary so that the paper does not absorb too much

 

 

 

 

 

moisture from the air.

 

 

 

 

 

 

 

• If background scatter occurs on an envelope, change your

 

 

 

 

 

 

 

 

 

 

 

 

 

 

printing layout to avoid printing over areas that have

 

 

 

 

 

 

 

overlapping seams on the reverse side. Printing on seams

 

 

 

 

 

 

 

can cause this problem.

 

 

 

 

 

 

 

• If background scatter covers the entire surface of a printed

 

 

 

 

 

 

 

page, adjust the print resolution through your software

 

 

 

 

 

 

 

application or the printer properties.

 

 

 

 

 

 

 

 

Misformed characters

• If characters are improperly formed, producing hollow

 

 

 

 

 

 

 

images, the paper stock may be too slick. Try a different

 

 

 

 

 

 

 

paper. See “Paper Type and Size” for faxing on page 1.17

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and “Selecting Print Media” for PC printing on page 4.1.

 

 

 

 

 

 

 

• If characters are improperly formed, producing a wavy

 

 

 

 

 

 

 

effect, the scanner unit may need service. Verify that it also

 

 

 

 

 

 

 

occurs on a demo page.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Press Demo ( ) on the front panel when the machine is

 

 

 

 

 

 

 

ready.

 

 

 

 

 

 

 

If you need service, contact a service representative.

 

 

 

 

 

 

 

 

Troubleshooting 7.13

Page 158
Image 158
Samsung SF-555P Even intervals, Problems, install a new toner cartridge, Likely correct itself after a few more pages