Print Quality Problems

Problem

Possible Cause and Remedy

Light or faded print

If a vertical white streak or faded area appears on the page:

 

 

 

 

• The toner supply is low. You may be able to temporarily

 

 

 

 

extend the toner cartridge life. See “Redistributing the

 

 

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Toner” on page 6.7. If this does not improve the print

 

 

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quality, install a new toner cartridge.

 

 

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• The paper may not meet paper specifications (for

 

 

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example, the paper is too moist or too rough). See “Paper

 

 

 

 

 

 

 

 

Type and Size” for faxing on page 1.17 and “Selecting

 

 

 

 

Print Media” for PC printing on page 4.1.

 

 

 

 

• If the whole page is light, Toner Save Mode may be on.

 

 

 

 

Turn the Toner Save Mode option off on front panel or

 

 

 

 

within the printer properties as your setting. See

 

 

 

 

page 1.22 and 4.16 respectively.

 

 

 

 

• A combination of faded and smeared defects may indicate

 

 

 

 

that the toner cartridge needs cleaning. See “Cleaning the

 

 

 

 

OPC Drum” on page 6.2.

 

 

 

 

• The surface of scanner parts inside the machine may be

 

 

 

 

dirty. See “Cleaning the Document Scanner” on page 6.5.

Toner specks

• The paper may not meet paper specifications. See “Paper

 

Type and Size” for faxing on page 1.17 and “Selecting Print

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Media” for PC printing on page 4.1.

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• The transfer roller area may be dirty. See “Cleaning the

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Inside” on page 6.4.

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• The paper path may need cleaning. See “Cleaning the Inside”

 

 

on page 6.4.

The surface of scanner parts may need cleaning. See “Cleaning the Document Scanner” on page 6.5.

Vertical lines

If black vertical streaks appear on the page:

 

 

 

 

 

• The photosensitive drum inside the toner cartridge has

 

 

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probably been scratched. Install a new toner cartridge.

 

 

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Troubleshooting 7.11

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Samsung SF-555P manual Print Quality Problems