Read Before Playing Photo, Video, or Music Files

Read this information before playing media content.

Limitations on use of Photo, Video, and Music files Try Now


The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass


storage devices. Types of MSC devices include external hard drives, flash card readers, and digital


cameras. (USB hubs are not supported.) These kinds of devices must be connected directly to the


USB port written in USB. The TV may not be able to recognise a USB device or read the files on the


device if it is connected with a USB extension cable. Do not disconnect USB devices while they are


transferring files.


When connecting an external hard drive, use the USB (HDD) port. We recommend that you use an


external hard drive with its own power adapter.


Certain digital cameras and audio devices may not be compatible with the TV.


If there are multiple USB devices connected to the TV, the TV might not be able to recognise some or


all the devices. USB devices that use high-power input should be connect the USB [5V, 1A] port.


The TV supports the FAT, exFAT, and NTFS file systems.


After sorting files in the Folder view mode, the TV can display up to 1000 files per folder. If the USB


device contains more than 8,000 files and folders, however, some files and folders might not be




The PTP (Picture Transfer Protocol) connection mode is available only for digital cameras. If you


connect a smartphone or tablet to the TV using PTP mode, the TV will not recognise it.


Certain files, depending on how they were encoded, may not play on the TV.


Certain files are not available depending on the model.