The TV Won't Connect to the Internet
When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.
The problem | Try this! |
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The TV cannot connect | Make sure the TV has a network connection ( | Settings Network | |
to your network or apps | |||
Network Status). |
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(for Internet compatible |
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Contact your Internet service provider. |
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models only). |
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The wireless network | Confirm your wireless modem/router is on and connected to the Internet. | ||
connection failed. | |||
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| Position your wireless router, modem router, or access point in a central location. | ||
| Avoid putting it in a corner. |
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| Use a wireless repeater to get an instant boost in your wireless signal strength. | ||
The wireless network | Place the repeater halfway between your wireless router and your TV. | ||
The most common wireless technology, 802.11g | |||
signal is too weak. | |||
| frequency of 2.4 GHz. This frequency is widely used by many cordless phones, | ||
| microwave ovens, baby monitors, garage doors, and other wireless devices. Reduce | ||
| interference by not using or turning off wireless devices that use the 2.4 GHz | ||
| frequency. Instead, use devices that communicate via the 5.0 GHz frequency. | ||
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| Check the network connection status ( | Settings Network Network | |
The software update over | Status). |
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the Internet has failed. | If the TV is not connected to a network, connect to a network. | ||
The upgrade stops if you already have the latest software version.
The Schedule Recording/Timeshift Function Isn't Working
When Timeshift or Schedule Recording aren't working, these steps may help resolve the problem.
The problem | Try this! | |
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Schedule Recording cannot | Check if there is a USB device connected to the TV. | |
Recording will automatically stop if the signal becomes too weak. The Timeshift | ||
be used. | ||
function will not work if there isn't enough storage space on the USB device. | ||
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