Other Issues

Use these procedures to resolve other issues that may occur.

The problem

Try this!

 

Watching TV for an extended period of time causes the panel to generate heat. The

 

heat from the panel is dissipated through internal vents running along the top of

The TV is hot.

the TV. The bottom, however, may feel hot to the touch after extended use. Children

 

watching TV need constant adult supervision to prevent them from touching the

 

TV. This heat, however, is not a defect and does not affect the TV's functionality.

 

 

 

HD channels will have black bars on either side of the screen when displaying

The picture won’t display

upscaled SD (4:3) content.

Black bars will appear at the top and bottom of the screen when you watch movies

in full screen.

that have aspect ratios different from your TV.

 

 

Adjust the picture size options on your external device or set the TV to full screen.

 

 

The "Mode Not

The output resolution of the attached device is not supported by the TV. Check

Supported" message

the TV's supported resolutions and adjust the external device’s output resolution

appears.

accordingly.

 

 

The Subtitles item in the

When an external device is connected with an HDMI or Component cable, the

Subtitle is unavailable. Adjust the subtitle setting on the external device.

TV menu is greyed out.

"" The actual name may differ with the geographical area. (Subtitle or Caption)

 

 

 

The TV smells of plastic.

This smell is normal and will dissipate over time.

 

 

The Signal Information

Verify that the current channel is a digital channel.

option under Self

The Signal Information is only available for digital channels.

Diagnosis isn't activated.

 

 

 

The TV is tilted to the

Remove the base stand from the TV and reassemble it.

side.

 

 

 

The stand is wobbly or

Make sure the indicator arrows on the stand and stand holder are properly aligned.

crooked.

 

 

 

The remote control, and/

The TV ships with protective stickers covering some of the sensors. Make sure all

or voice does not work.

of the stickers have been removed.

 

 

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Samsung UA55KU7500KXZN, UA65KS9500KXZN, UA65KU7350KXZN, UA60KS8000KXZN, UA65KU7500KXZN manual Other Issues, Signal Information
Page 101 Page 103

UA55KU6500KXXV, UA60KU6000KXXV, UA55KS7000KXXV, UA55KS9500KXZN, UA49KU7510WXXY specifications

The Samsung UA43KU7000RXUM, UA40KU7000RXUM, UA55KU7000RXUM, UA65KU7000RXUM, and UA60KU7000RXUM are part of Samsung's renowned 4K Ultra HD lineup, providing outstanding picture quality, advanced features, and immersive viewing experiences across various screen sizes.

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