The problem | Try this! |
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| The compression of video content may cause picture distortions, especially in fast | ||
| moving pictures from sports programmes and action movies. | ||
The picture is | If the signal reception is weak or poor, screen distortion may be accompanied but it is | ||
distorted. | not a malfunction. |
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| Mobile phones used close to the TV (within 1m) may cause noise in analogue and | ||
| digital channels. |
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The colour is wrong or | If you’re using a Component connection, make sure that the Component cables are | ||
connected to the correct jacks. Incorrect or loose connections may cause colour | |||
missing. | |||
problems or a blank screen. |
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| Go to the Picture menu and then adjust the Picture Mode, Brightness, Sharpness, and | ||
The colour is poor | Colour settings. |
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See if Energy Saving Mode ( | Settings System Eco Solution Energy | ||
or the picture is not | |||
Saving Mode) has been enabled. |
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bright enough. |
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Try resetting the picture. ( | Settings Picture Expert Settings Reset | ||
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| Picture) |
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There is a dotted line | Change Picture Size to 16:9 Standard. | ||
on the edge of the | |||
Change the cable or satellite box resolution. | |||
screen. | |||
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The picture is black | If you use AV equipment, connect a Composite adapter (Yellow). Then, remove the | ||
and white. | Component adapter (Blue). |
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"" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance.
"" If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
"" If the problem persists, check the signal strength or refer to the external device’s user manual.