TROUBLESHOOTING

PRINTING PROBLEMS

In addition to this section, troubleshooting information can also be found in the README files for each of the software programs. To view a README file, see the "Software Setup Guide".

Problem

Cause and solution

Page

 

 

 

 

 

 

The machine is set to off-line mode.

29

 

 

Press the [ON LINE] key ( ) to turn on the ON LINE indicator

 

 

( ).

 

 

 

 

 

 

 

The machine is not correctly connected with your

 

 

 

computer.

60

 

 

Check both ends of the printer cable and make sure you have a

 

 

solid connection. Try a known good cable. For information on

 

 

 

cables, see "SPECIFICATIONS".

 

 

 

 

 

 

 

Copy job is performed.

 

 

Wait until the copy job is complete.

 

 

 

 

 

 

 

 

 

The port setting is not correct.

Software

 

 

Printing is not possible if the printer driver port setting is not

Setup

 

 

correct. Set the port correctly.

Guide

The machine does not print.

 

 

Your machine is not selected correctly in the current

 

(ON LINE indicator (

) does not

application for the print job.

 

blink.)

 

When choosing "Print" from the "File" menu located in

 

 

applications, be sure you have selected "SHARP AR-XXXX"

 

 

 

 

 

(where XXXX is the model name of your machine) printer

 

 

 

displayed in the "Print" dialog box.

 

 

 

 

 

 

 

The printer driver has not been installed properly.

 

 

 

Follow these steps to check and see if the printer driver is

 

 

 

installed.

 

 

 

1 Click the "start" button, click "Control Panel", click "Printers

 

 

 

and Other Hardware", and then click "Printers and Faxes".

 

 

 

(On Windows 95/98/Me/NT 4.0/2000, click the "Start" button,

 

 

select "Settings" and then click "Printers".)

 

 

 

 

 

2 The "SHARP AR-XXXX" printer driver icon is not shown

 

 

 

(where XXXX is the model name of your machine).

 

 

 

3 If the icon is shown but you still cannot print, the printer driver

 

 

 

may not have been installed correctly. In this case, delete

 

 

 

AR-5316/5320/5316 X/5320 X Software and then reinstall it.

 

 

 

 

 

 

 

The tray size settings are not the same on the machine

16

 

 

and in the printer driver.

 

 

Software

 

 

Make sure that the same tray paper size is set on the machine

 

 

Setup

 

 

and in the printer driver. To change the tray paper size setting in

 

 

Guide

 

 

the printer driver, see the Software Setup Guide.

 

 

 

 

 

 

 

The machine does not print.

The specified size of paper has not been loaded.

14

Load the specified size of paper in the paper tray.

 

(ON LINE indicator (

) was

 

 

The PAPER SIZE indicator is blinking.

 

blinking.)

 

 

 

When "Use close paper size (user program)" is disabled, the

 

 

 

 

 

 

PAPER SIZE indicator on the operation panel will blink. You can

16, 21

 

 

press the [TRAY SELECT] key ( ) to select a tray manually, or

 

 

 

 

 

load paper in the bypass tray and press the [ON LINE] key ( ) to

 

 

 

begin printing.

 

 

 

When "Use close paper size" is enabled, printing will take place

 

 

using a size of paper that is close to the size of the print image.

 

 

 

 

 

 

 

44

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Image 46
Sharp AR-5316 X, AR-5320 X operation manual Printing Problems

AR-5316, AR-5316 X, AR-5320, AR-5320 X specifications

The Sharp AR-5316, AR-5320, AR-5320 X, and AR-5316 X are a series of multifunctional printers/copiers that combine efficiency, productivity, and advanced technology to meet the needs of modern offices. These models are designed to handle a variety of tasks including printing, copying, scanning, and faxing, making them ideal for small to medium-sized businesses.

One of the main features of these models is their speed. The AR-5316 is capable of producing up to 16 pages per minute, while the AR-5320 and AR-5320 X push that speed to an impressive 20 pages per minute. This efficient output reduces wait times and enhances productivity, ensuring that your office can keep up with demanding workloads.

In terms of print quality, the Sharp AR series stands out with a resolution of up to 600 x 600 dpi. This provides crisp and clear documents, essential for professional presentations and important paperwork. Furthermore, these models support various media sizes, accommodating everything from standard letter-size paper to larger formats, which gives users flexibility when printing.

Another significant feature is the user-friendly interface. The AR-5320 X and AR-5316 X include a color touchscreen display, allowing for intuitive navigation and easy operation. This makes it simple for any staff member to quickly access essential features without extensive training.

In addition to traditional printing and copying functions, these devices also come equipped with advanced scanning capabilities. The AR-5320 X, for example, offers duplex scanning, allowing users to scan both sides of a document in a single pass. This not only saves time but also enhances productivity by streamlining workflow.

Security is another major consideration in today's office environments. The Sharp AR series includes a range of security features, such as secure printing options and user authentication, ensuring that sensitive information remains protected from unauthorized access.

Energy efficiency is also a key characteristic of these models. They comply with Energy Star standards, helping businesses reduce their energy consumption and overall operating costs. With features like automatic power shut-off, these copiers are designed to be environmentally friendly while still delivering high performance.

Overall, the Sharp AR-5316, AR-5320, AR-5320 X, and AR-5316 X offer a robust set of features designed to enhance office efficiency and productivity. With their combination of speed, quality, and advanced functionality, these devices are well-suited for any office looking to streamline their document management processes.