TROUBLESHOOTING

 

Problem

Cause and solution

Page

 

 

 

 

 

 

 

 

Printing is slow.

 

Simultaneous use of two or more application software

 

 

 

 

programs.

 

 

 

 

Start printing after quitting all unused application software programs.

 

 

 

 

 

 

 

 

 

 

 

 

 

The paper is loaded so that printing takes place on the

 

 

 

The printed image is light and

back side of the paper.

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Some paper types have a front and back side. If the paper is

 

 

uneven.

 

 

 

 

 

 

loaded so that printing takes place on the back side, toner will not

 

 

 

 

 

 

 

 

 

 

 

 

adhere well to the paper and a good image will not be obtained.

 

 

 

 

 

 

 

 

 

 

 

 

 

You are using paper that is outside the specified size and

 

 

 

 

 

 

weight range.

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Use copy paper within the specified range.

 

 

 

 

 

 

 

 

 

 

 

 

 

Paper curled or damp.

 

 

 

 

 

 

Do not use curled or crimped paper. Replace with dry copy paper.

 

 

 

 

 

During periods when the machine is not used for a long time,

 

The printed image is dirty.

remove the paper from the tray and store it in a dark place in a

 

 

 

bag to prevent moisture absorption.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You did not set sufficient margins in the paper settings of

 

 

 

 

 

 

your application.

 

 

 

 

 

 

The top and bottom of the paper may be dirty if the margins are

 

 

 

 

 

set outside of the specified print quality area.

 

 

 

 

 

 

 

 

 

 

Set the margins in the software application within the specified

 

 

 

 

 

 

print quality area.

 

 

 

 

 

 

 

 

 

 

 

 

 

The paper loaded in the tray is not the same size as that

 

 

 

 

 

 

specified in the printer driver.

 

 

 

 

 

 

Check if the "Paper Size" options suit the size of the paper loaded

 

 

 

 

 

in the tray.

 

 

 

 

If the "Fit To Page" setting is activated, make sure that the paper

 

 

 

 

 

 

 

 

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size selected from the drop-down list of the "Fit To Paper Size"

 

 

 

 

 

option is the same as the size of the loaded paper.

 

 

 

 

 

 

 

 

The printed image is skewed or it

The orientation of document setting is not correct.

 

Click the "Paper" tab in the printer driver setup screen, and verify

 

runs off the paper.

if the "Image Orientation" option is set to your requirements.

 

 

 

 

 

 

 

 

 

 

 

 

 

Paper is not loaded properly.

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Make sure the paper is properly loaded.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You did not correctly specify the margins for the

 

 

 

 

 

 

application in use.

 

 

 

 

 

Check the layout of the document margins and the paper size

 

 

 

 

settings for the application you are using. Also check if the print

 

 

 

 

 

 

settings are specified correctly to suit the paper size.

 

 

 

 

 

 

 

 

Any one of the alarm indicators

See "INDICATORS AND DISPLAY MESSAGES" to check

 

 

 

( , ,

,

, ) is lit or

the meaning of the alarm indicator and error message in

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blinking.

 

 

the display, and take appropriate action.

 

 

 

 

 

 

 

 

 

 

Removing the software

If you need to remove the software, follow these steps.

1 Click the "start" button, and then click "Control Panel".

On Windows 95/98/Me/NT 4.0/2000, click the "Start" button, select "Settings", and then click "Control Panel".

2 Click "Add or Remove Programs".

On Windows 95/98/Me/NT 4.0/2000, double-click the "Add/Remove Programs" icon.

3 Select "SHARP AR-5316/5320 Series Printer Driver" from the list, and remove the software.

For more information, refer to your operating manual or to the help files for your operating system.

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Image 47
Sharp AR-5316 Removing the software, Click the start button, and then click Control Panel, Click Add or Remove Programs

AR-5316, AR-5316 X, AR-5320, AR-5320 X specifications

The Sharp AR-5316, AR-5320, AR-5320 X, and AR-5316 X are a series of multifunctional printers/copiers that combine efficiency, productivity, and advanced technology to meet the needs of modern offices. These models are designed to handle a variety of tasks including printing, copying, scanning, and faxing, making them ideal for small to medium-sized businesses.

One of the main features of these models is their speed. The AR-5316 is capable of producing up to 16 pages per minute, while the AR-5320 and AR-5320 X push that speed to an impressive 20 pages per minute. This efficient output reduces wait times and enhances productivity, ensuring that your office can keep up with demanding workloads.

In terms of print quality, the Sharp AR series stands out with a resolution of up to 600 x 600 dpi. This provides crisp and clear documents, essential for professional presentations and important paperwork. Furthermore, these models support various media sizes, accommodating everything from standard letter-size paper to larger formats, which gives users flexibility when printing.

Another significant feature is the user-friendly interface. The AR-5320 X and AR-5316 X include a color touchscreen display, allowing for intuitive navigation and easy operation. This makes it simple for any staff member to quickly access essential features without extensive training.

In addition to traditional printing and copying functions, these devices also come equipped with advanced scanning capabilities. The AR-5320 X, for example, offers duplex scanning, allowing users to scan both sides of a document in a single pass. This not only saves time but also enhances productivity by streamlining workflow.

Security is another major consideration in today's office environments. The Sharp AR series includes a range of security features, such as secure printing options and user authentication, ensuring that sensitive information remains protected from unauthorized access.

Energy efficiency is also a key characteristic of these models. They comply with Energy Star standards, helping businesses reduce their energy consumption and overall operating costs. With features like automatic power shut-off, these copiers are designed to be environmentally friendly while still delivering high performance.

Overall, the Sharp AR-5316, AR-5320, AR-5320 X, and AR-5316 X offer a robust set of features designed to enhance office efficiency and productivity. With their combination of speed, quality, and advanced functionality, these devices are well-suited for any office looking to streamline their document management processes.