TROUBLESHOOTING
MACHINE/COPYING PROBLEMS
The following problems are related to the general operation of the machine and copying.
Problem |
| Cause and solution | Page |
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| The machine is not plugged into a power outlet. | – | |
| → Plug the machine into a grounded outlet. | ||
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| Power switch OFF. | 12 | |
| → Turn the power switch ON. | ||
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| The POWER SAVE indicator ( ) is blinking. | 12 | |
| → Indicates that the machine is warming up. Copies cannot be | ||
| made until the machine has finished warming up. |
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| The front cover or the side cover is not completely | – | |
| closed. |
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| → Close the front cover or the side cover. |
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The machine does not operate. |
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The machine is in auto power |
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| → In auto power | 12 | |
| SAVE indicator ( | ) and ON LINE indicator ( ). Press the | |
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| [START] key ( | ) to resume normal operation. |
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| PAPER SIZE indicator is blinking. |
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| → A blinking PAPER SIZE indicator means that the size of paper |
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| loaded in the tray is different from the paper size setting for the |
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| tray. Change the paper size setting. | 16 | |
| To clear the display, do one of the following: | ||
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•Use the [TRAY SELECT] key ( ) to change the tray selection.
•Open and close the tray.
•Press the [CLEAR ALL] key ( ).
Select the correct original type for the original.
| → Select AUTO with the [AUTO/TEXT/PHOTO] key or press the | 21 | ||||
Copies are too dark or too light. |
| [Light] key ( | ) and [Dark] key ( ) to manually select an |
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| appropriate exposure. | 31 | ||||
| → If the copy is too light or too dark even though AUTO was | |||||
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| selected with the [AUTO/TEXT/PHOTO] key |
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| ( AUTO / | / | ), adjust the automatic exposure level. |
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| The original is not placed face up in the SPF or face down |
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Blank copies. | on the document glass. | 18, 19 | ||||
→ | Place the original face up in the SPF or face down on the | |||||
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| document glass. |
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| The original was not placed in the correct position. | 18, 19 | ||||
| → | Place the original correctly. | ||||
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| An appropriate ratio was not used for the size of the |
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Part of the image is cut off or there | original and the size of the paper. | 22 | ||||
→ | Press the [AUTO IMAGE] key (AUTO % ) to have the copy made | |||||
is too much blank space. |
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| using the appropriate ratio for the original and paper. |
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| The size of paper loaded in the tray was changed without |
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| changing the tray's paper size setting. | 16 | ||||
| → | Be sure to change the tray's paper size setting whenever you | ||||
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| change the size of paper loaded in the tray. |
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| The paper is outside of the specified size and weight | 13 | ||||
| range. |
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| → Use copy paper within the specified range. |
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Wrinkles appear in the paper or |
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Paper curled or damp. |
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the image disappears in places. |
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→ Do not use curled or crimped paper. Replace with dry copy paper. |
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| During periods when the machine is not used for a long time, | ||||
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| remove the paper from the tray and store it in a dark place in a |
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| bag to prevent moisture absorption. |
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