21
TROUBLESHOOTING CHART
Due to technical error, call your dealer or an authorised
SHARP Service Agent.
The water in the internal steam system is frozen.
Operate the oven with Grill without food for 10 minutes.
See page 15.
The time you set is over the maximum time for Steam High
or Steam Low. Press STOP/CLEAR and re-programme.
The oven is too hot to use for Steam Defrost, Auto Defrost
Menus or Steam Low. Remove food from oven and allow to
cool until the message clears.
Remove water tank and fi ll with water to the MAX mark.
Replace and push firmly into place, then press STOP/
CLEAR to clear the error message.
Make sure that the water tank is fi lled to the MAX mark with
room temperature drinking water.
To continue the cooking, cook manually. Check the cooking
progress from time to time.
NOTES:
1. Ensure you do not use any other liquids like distilled
water, mineral water and etc.
2. When this error message appears again and again even
if you fi ll the water tank with water, the internal steam
system may be out of order. Call your dealer or an
authorised SHARP Service Agent. You can use the oven
for the cooking modes which do not use steam.
Follow step-by-step instructions for descaling.
See page 9.
The oven cabinet and oven cavity are very hot.
Pay extra attention not to burn yourself.
If EE is displayed or you think the oven is not working properly, check the chart below before consulting an
authorised SHARP Service Agent. This will help to prevent unnecessary service calls.

TECHNICAL ERROR MESSAGE / INFORMATION MESSAGE

TECHNICAL ERROR
MESSAGE
INFORMATION
MESSAGE
EE
Err (when pressing START/
AUTO MINUTE)
Err (when pressing STEAM
HIGH or STEAM LOW)
Err, HOT (fl ashing)
Err, WATER (fl ashing)
DESCALE (fl ashing)
HOT (fl ashing)
MESSAGE ON DISPLAY ACTION

Troubleshooting Chart

WARNING:
Never adjust, repair or modify the oven by yourself. It is hazardous for anyone other
than a qualifi ed service technician trained by SHARP to carry out any service or repair
operation. This is important as it may involve the removal of covers that provide protection
• Repairs and Modifi cations: Do not attempt to operate the oven if it is not working properly.
•
Outer cabinet: Never remove the outer cabinet to avoid the possibility of electric shock or burns.