TROUBLESHOOTING CHART

If EE is displayed or you think the oven is not working properly, check the chart below before consulting an authorised SHARP Service Agent. This will help to prevent unnecessary service calls.

WARNING:

Never adjust, repair or modify the oven by yourself. It is hazardous for anyone other than a qualified service technician trained by SHARP to carry out any service or repair operation. This is important as it may involve the removal of covers that provide protection

•Repairs and Modifications: Do not attempt to operate the oven if it is not working properly.

•Outer cabinet: Never remove the outer cabinet to avoid the possibility of electric shock or burns.

Troubleshooting Chart

TECHNICAL ERROR MESSAGE / INFORMATION MESSAGE

MESSAGE ON DISPLAY

ACTION

TECHNICAL ERROR

EE

Due to technical error, call your dealer or an authorised

MESSAGE

 

SHARP Service Agent.

 

 

 

INFORMATION

Err (when pressing START/

The water in the internal steam system is frozen.

MESSAGE

AUTO MINUTE)

Operate the oven with Grill without food for 10 minutes.

 

 

See page 15.

 

 

 

 

Err (when pressing STEAM

The time you set is over the maximum time for Steam High

 

HIGH or STEAM LOW)

or Steam Low. Press STOP/CLEAR and re-programme.

 

 

 

 

Err, HOT (flashing)

The oven is too hot to use for Steam Defrost, Auto Defrost

 

 

Menus or Steam Low. Remove food from oven and allow to

 

 

cool until the message clears.

 

 

 

 

Err, WATER (flashing)

Remove water tank and fill with water to the MAX mark.

 

 

Replace and push firmly into place, then press STOP/

 

 

CLEAR to clear the error message.

 

 

Make sure that the water tank is filled to the MAX mark with

 

 

room temperature drinking water.

 

 

To continue the cooking, cook manually. Check the cooking

 

 

progress from time to time.

 

 

NOTES:

 

 

1. Ensure you do not use any other liquids like distilled

 

 

water, mineral water and etc.

 

 

2. When this error message appears again and again even

 

 

if you fill the water tank with water, the internal steam

 

 

system may be out of order. Call your dealer or an

 

 

authorised SHARP Service Agent. You can use the oven

 

 

for the cooking modes which do not use steam.

 

 

 

 

DESCALE (flashing)

Follow step-by-step instructions for descaling.

 

 

See page 9.

 

 

 

 

HOT (flashing)

The oven cabinet and oven cavity are very hot.

 

 

Pay extra attention not to burn yourself.

 

 

 

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Sharp AX-1100M operation manual Troubleshooting Chart, Message on Display Action, High or Steam LOW