SERVICE CALL CHECK

Please check the following before calling for service.

 

 

1.Power supply

 

 

Check the power plug is properly connected to a suitable wall outlet.

 

 

Check the line fuse/circuit breaker is functioning properly.

 

 

2.When the door is opened, does the oven lamp light?

Yes _______

No _______

3.Place a cup of water (approx. 150 ml) in the oven and close the door securely. Programme the oven for one minute on 100% power and start the oven.

Does the oven lamp come on?

Yes _______

No _______

Does the ventilation work? (You will hear the fan sound.)

Yes _______

No _______

Does the Microwave indicator appear in the display?

Yes _______

No _______

After 1 minute does the signal sound?

Yes _______

No _______

Is the cup with water warm after the above operation?

Yes _______

No _______

4.Take the cup of water out of the oven and close the door.

 

 

Programme the grill for 5 minutes and start the oven.

Yes _______

 

Does the Grill indicator appear in the display?

No _______

After 5 minutes is the inside of the oven hot?

Yes _______

No _______

5.Fill the water tank with water and replace.

 

 

Operate the oven for 3 minutes on Steam High.

Yes _______

 

After the oven stops, is the inside of the oven filled with steam?

No _______

If “NO” is the answer to any of the above questions, call your dealer or an authorised SHARP Service Agent and report the results of your check.

IMPORTANT: If the display shows nothing even if the power supply plug is properly connected, the energy save mode may be in operation. Open and close the oven door to operate the oven. See 10.

NOTES:

1.If time in the display is counting down very rapidly, check Demonstration Mode. (Please see page 19 for the detail.)

2.If you cook the food over the recommended time with only the same Cooking Mode Recommended time

cooking mode, the power of the oven will lower automatically to

Microwave

100%

20 minutes

avoid overheating. (The microwave power level will be reduced or

Grill

 

10 minutes

the grill heating element will begin to turn on and off, though it is

Combi High

Grill - 10 minutes

hardly visible).

 

 

 

CALLING FOR SERVICE

If you are unable to resolve a problem using the checks covered on the last few pages, do not attempt to service this microwave oven yourself.

Contact the dealer or supplier from whom the oven was purchased in order to obtain service. Where this is not possible, please contact the SHARP Customer Information Centre . Telephone: 08705 274277 (office hours).

For general information and assistance with oven queries, please contact our

Customer Information Centre: U.K.: 08705 274277 (office hours) Ireland: 01 676 0648 (office hours) Website: www.sharp.co.uk/customersupport

Replacement accessories may be obtained from our main parts distributor:

Willow Vale Electronics Ltd. Telephone: 0121 766 5414

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Sharp AX-1100M operation manual Service Call Check, Calling for Service, Yes