Sharp FO-71, UX-41, UX-61, UX-21, FO-11 Dialling and transmission problems, Problems and Solutions

Problems and Solutions

Dialling and transmission problems

Problem		Solution
No dial tone when you	•	Make sure the handset cord is connected to the
pick up the handset or		correct socket. See Connecting the handset on
press the SPEAKER key.		page 9.
Dialling is not possible.	•	Make sure the power cord is properly plugged into
		a power outlet.
	•	Make sure that the telephone line is properly
		connected to both the TEL. LINE socket and the
		wall socket.
	•	Make sure that the fax machine is set to the correct
		dialling mode for your telephone line. See Dial
		mode on page 11.
The power is on, but no	•	Make sure that the receiving machine has paper.
transmission takes place.
	•	Make sure that the telephone line cord is plugged
		into the TEL. LINE socket, and not the TEL. SET
		socket.
	•	If the receiving machine is in manual mode with no
		attendant, reception will not be possible.
	•	Check the display for error messages.
	•	Pick up the handset and check for a dial tone.
Nothing is printed at the	•	Make sure that the document for transmission is
receiving end.		placed face down in the feeder.
A distorted image is	•	Noise on the telephone line may cause distortion.
received at the other end.		Try sending the document again.
	•	Make a copy of the document on your fax machine.
		If the copy is also distorted, your fax machine may
		need service.

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