Dialling and transmission problems | Sharp FO-71, UX-41, UX-61, UX-21

Problems and Solutions

Dialling and transmission problems

Problem		Solution

No dial tone when you	•	Make sure the handset cord is connected to the
pick up the handset or		correct socket. See Connecting the handset on
press the SPEAKER key.		page 9.

Dialling is not possible.	•	Make sure the power cord is properly plugged into
		a power outlet.
	•	Make sure that the telephone line is properly
		connected to both the TEL. LINE socket and the
		wall socket.
	•	Make sure that the fax machine is set to the correct
		dialling mode for your telephone line. See Dial
		mode on page 11.

The power is on, but no	•	Make sure that the receiving machine has paper.
transmission takes place.
	•	Make sure that the telephone line cord is plugged
		into the TEL. LINE socket, and not the TEL. SET
		socket.
	•	If the receiving machine is in manual mode with no
		attendant, reception will not be possible.
	•	Check the display for error messages.
	•	Pick up the handset and check for a dial tone.

Nothing is printed at the	•	Make sure that the document for transmission is
receiving end.		placed face down in the feeder.

A distorted image is	•	Noise on the telephone line may cause distortion.
received at the other end.		Try sending the document again.
	•	Make a copy of the document on your fax machine.
		If the copy is also distorted, your fax machine may
		need service.

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Image 69

Sharp FO-71, UX-41, UX-61, UX-21, FO-11 Dialling and transmission problems, Correct socket. See Connecting the handset on

Contents

UX-21/UX-41/UX-61 Introduction UX-21/UX-41/FO-11/FO-51 Tear off by handUX-41/61 FO-51/71 GQ-56 Applicable telephone line Weight Important safety information Table of Contents Printing Lists Maintenance Troubleshooting Look at the Operation Panel Start key Resolution / Reception Mode keyStop key COPY/HELP key Unpacking Checklist InstallationPoints to keep in mind when setting up About condensation Connections Connecting the handsetRemoving the packing paper Peel off or Remove the packing paper Connecting the power cord Connecting the telephone line cord Moving your fax and reconnecting Attaching the original document supportExtension phone optional Loading the Thermal Paper YES Replacing the thermal paper Handling thermal paperFO-20PR Thermal Paper 30 m roll Entering Your Name and Fax Number Moves the cursor backward To enter the fax number in memoryTo clear a mistake, press Dial Press to return to the date and time display Setting the Date and Time Enter the year four digits Enter a two-digit number for the day 01 to Example the 5 thExample 2002 To start the clock Setting the reception mode Setting the Reception ModeTEL/FAX mode Mode Speaker Volume AdjustmentOne or more times to Select the desired level If you selected Ringer OFF OK ? Ringer Size and weight Sending FaxesTransmittable Documents Other restrictions Loading the Document Close the operation panel Removing a document from the feeder Adjusting the Resolution and Contrast Resolution settingsContrast settings Adjusted Load the documents Sending a Fax by Normal DiallingPick up the handset or press Speaker Listen for the dial tone Sending a Fax by Automatic Dialling When you hear the fax tone, pressReplace the handset if you Used it Press Once Storing fax and phone numbers for automatic dialling Making changes Chain Dialling for area and access codes Clearing auto-dial numbersOnce and 3 once Sending a fax by Rapid Key Dialling If you are sending a fax, load the documentsSpeed Dial 03 Rapid Key C Sending a fax by Speed Dialling Sending a fax by Direct Keypad Dialling Searching for an auto-dial number Document will be automatically transmitted onceConnection is established Using the Redial key Automatic rediallingPress Start Receiving Faxes Using TEL/FAX Mode Using FAX Mode Using A.M. Mode Changing the number of rings Answering with the fax’s handset Using TEL Mode Answering on an extension phone Fax Signal Receive Optional Reception Settings Substitute Reception to Memory Changing the number for remote fax activationEnter the desired number any number from 0 to Example 3 When you are ready to begin copying, press Making CopiesLoad the documents face down. Maximum of 5 pages Speak with the other party when they answer Making Telephone CallsRapid Key Dialling Press Searching for an auto-dial number Chain DiallingRedial Hold Answering Machine Connection Connecting an Answering Machine Set the reception mode to A.M Using the Answering Machine ConnectionChanging the outgoing message Set your answering machine to auto answer How answering machine mode operates Optional A.M. Mode Settings Quiet Detect TimePress Function once Once Quiet Start Tiime Quiet Detect Start Time On A.M. Failure Caller ID Requires Subscription to Service Special FunctionsOnce and 4 once Display messages How Caller ID operates Viewing the Caller ID list Press when you have finished viewing the listPress Search once and 2 once Fax To delete calls from the Caller ID list Priority CallPress Function once and 3 once Blocking voice calls Blocking Reception of Unwanted Faxes Polling Requesting a Fax Transmission Requesting transmission Telephone Number List Printing ListsAnti Junk Number List To print the list Headings in Transaction Report Transaction Report Press 3 times Transaction Report print condition Cleaning the scanning glass and rollers Maintenance Cleaning the housing Problems and Solutions TroubleshootingLine error Problem Solution Correct socket. See Connecting the handset on Dialling and transmission problems Thermal paper. See Loading the Thermal Paper Reception and copying problems Answering machine connection General problems Transmittable Documents on Check Paper Messages and Signals OFF Hook Audible signals Clearing a jammed document Clearing Paper Jams Clearing jammed printing paper Flip down the green levers on each side of the white rollerClose the operation panel, making sure it clicks into place Clearing Paper Jams Quick Reference Guide Sending FaxesReceiving Faxes Index Index Page Sharp Corporation