Reception and copying problems | Sharp UX-41, UX-61, UX-21, FO-11

		Problems and Solutions
Reception and copying problems

Problem		Solution

The power is on, but no	•	Make sure that the telephone line cord is plugged
reception takes place.		into the TEL. LINE socket, and not the TEL. SET
		socket.

The printing paper comes	•	Make sure that the document is loaded properly in
out blank when you try to		the feeder of the transmitting machine. Make a
receive a document.		copy or print a report to confirm the printing ability
		of your machine.
	•	Make sure that the thermal paper is properly
		loaded in your fax machine. (If the roll has been
		loaded backwards, nothing will be printed.)

The received document is	•	Ask the other party to send higher contrast
faint.		documents. If the contrast is still too low, your fax
		machine may need service. Make a copy or print a
		report to check your machine’s printing ability.
	•	Make sure you are using the recommended
		thermal paper. See Loading the Thermal Paper in
		Chapter 1.

Received images are	•	Noise on the telephone line may cause distortion.
distorted.		Have the other party try sending the document
		again.
	•	Make a copy or print a report on your fax machine.
		If the copy or report is also distorted, your fax
		machine may need service.

A received document or	•	Make sure the operation panel is completely closed
copy prints out in strips.		(press down on both sides of the panel).

The quality of copies is	•	Any dirt or material on the scanning glass will
poor and/or dark vertical		cause spots to appear on copies and transmitted
lines appear.		faxes. Clean the scanning glass as explained on
		page 65.

Reception/copying is	•	If reception or copying takes place continuously for
interrupted.		a long time, the print head may overheat. Turn off
		the power and let it cool down.

10. Trouble- shooting

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Sharp UX-41, UX-61, UX-21, FO-11, GQ-56, FO-51 Reception and copying problems, Thermal paper. See Loading the Thermal Paper

Contents

UX-21/UX-41/UX-61 UX-21/UX-41/FO-11/FO-51 Tear off by hand IntroductionUX-41/61 FO-51/71 GQ-56 Weight Applicable telephone line Important safety information Table of Contents Printing Lists Maintenance Troubleshooting Look at the Operation Panel Stop key Resolution / Reception Mode keyStart key COPY/HELP key Points to keep in mind when setting up InstallationUnpacking Checklist About condensation Removing the packing paper Connecting the handsetConnections Peel off or Connecting the power cord Remove the packing paper Connecting the telephone line cord Attaching the original document support Moving your fax and reconnectingExtension phone optional Loading the Thermal Paper YES Handling thermal paper Replacing the thermal paperFO-20PR Thermal Paper 30 m roll Entering Your Name and Fax Number To clear a mistake, press Dial To enter the fax number in memoryMoves the cursor backward Press to return to the date and time display Setting the Date and Time Example 2002 Enter a two-digit number for the day 01 to Example the 5 thEnter the year four digits To start the clock TEL/FAX mode Setting the Reception ModeSetting the reception mode Mode One or more times to Volume AdjustmentSpeaker Select the desired level Ringer If you selected Ringer OFF OK ? Sending Faxes Size and weightTransmittable Documents Loading the Document Other restrictions Removing a document from the feeder Close the operation panel Resolution settings Adjusting the Resolution and ContrastContrast settings Adjusted Pick up the handset or press Speaker Sending a Fax by Normal DiallingLoad the documents Listen for the dial tone Replace the handset if you When you hear the fax tone, pressSending a Fax by Automatic Dialling Used it Storing fax and phone numbers for automatic dialling Press Once Making changes Clearing auto-dial numbers Chain Dialling for area and access codesOnce and 3 once If you are sending a fax, load the documents Sending a fax by Rapid Key DiallingSpeed Dial 03 Rapid Key C Sending a fax by Speed Dialling Sending a fax by Direct Keypad Dialling Document will be automatically transmitted once Searching for an auto-dial numberConnection is established Automatic redialling Using the Redial keyPress Start Using TEL/FAX Mode Receiving Faxes Using A.M. Mode Using FAX Mode Changing the number of rings Using TEL Mode Answering with the fax’s handset Answering on an extension phone Optional Reception Settings Fax Signal Receive Changing the number for remote fax activation Substitute Reception to MemoryEnter the desired number any number from 0 to Example 3 Making Copies When you are ready to begin copying, pressLoad the documents face down. Maximum of 5 pages Making Telephone Calls Speak with the other party when they answerRapid Key Dialling Press Redial Chain DiallingSearching for an auto-dial number Hold Connecting an Answering Machine Answering Machine Connection Changing the outgoing message Using the Answering Machine ConnectionSet the reception mode to A.M Set your answering machine to auto answer How answering machine mode operates Quiet Detect Time Optional A.M. Mode SettingsPress Function once Once Quiet Detect Start Time Quiet Start Tiime On A.M. Failure Special Functions Caller ID Requires Subscription to ServiceOnce and 4 once How Caller ID operates Display messages Press Search once and 2 once Press when you have finished viewing the listViewing the Caller ID list Fax Priority Call To delete calls from the Caller ID listPress Function once and 3 once Blocking voice calls Blocking Reception of Unwanted Faxes Polling Requesting a Fax Transmission Requesting transmission Anti Junk Number List Printing ListsTelephone Number List To print the list Transaction Report Headings in Transaction Report Transaction Report print condition Press 3 times Maintenance Cleaning the scanning glass and rollers Cleaning the housing Line error TroubleshootingProblems and Solutions Problem Solution Dialling and transmission problems Correct socket. See Connecting the handset on Reception and copying problems Thermal paper. See Loading the Thermal Paper General problems Answering machine connection Transmittable Documents on Messages and Signals Check Paper Audible signals OFF Hook Clearing Paper Jams Clearing a jammed document Flip down the green levers on each side of the white roller Clearing jammed printing paperClose the operation panel, making sure it clicks into place Clearing Paper Jams Sending Faxes Quick Reference GuideReceiving Faxes Index Index Page Sharp Corporation