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Troubleshooting

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer or local authorized Sony service facility. If “C:ss:ss” appears in the viewfinder, the self-diagnosis display function has worked. See page 85.

In the recording mode

Symptom

Cause and/or Corrective Actions

START/STOP does not operate.

• The POWER switch is set to OFF (CHARGE) or PLAYER.

 

c Set it to CAMERA. (p. 21)

 

• STANDBY is set to LOCK.

 

c Turn STANDBY to STANDBY. (p. 21)

 

• The tape has run out.

 

c Rewind the tape or insert a new one. (p. 20, 33)

 

• The write-protect tab is set to expose the red mark.

 

c Use a new tape or slide the tab. (p. 20)

 

• The tape is stuck to the drum (moisture condensation).

 

c Remove the cassette and leave your camcorder for at least 1

 

hour to acclimatize. (p. 93)

The power goes off.

• While being operated in the CAMERA mode, your camcorder

 

has been in the standby mode for more than 5 minutes.

 

c Turn STANDBY down once and then up again. (p. 21)

The image on the viewfinder screen • The viewfinder lens is not adjusted.

is not clear.

c Adjust the viewfinder lens. (p. 24)

The SteadyShot function does not

• STEADYSHOT is set to OFF in the menu settings.

work. (CCD-TR617E/TR717E/

c Set it to ON. (p. 66)

TR918E only)

• The SteadyShot function does not work when the wide mode is

 

set to 16:9FULL.

The autofocusing function does not work.

•FOCUS is set to MANUAL. c Set it to AUTO. (p. 53)

•Shooting conditions are not suitable for autofocus. c Set FOCUS to MANUAL to focus manually. (p. 53)

The fader function does not work.

• The digital effect function is working.

(CCD-TR918E only)

c Cancel it. (p. 48)

The x indicator flashes in the

• The video heads may be dirty.

viewfinder.

c Clean the heads using the Sony V8-25CLD cleaning cassette

 

(not supplied). (p. 94)

A vertical band appears when you shoot a subject such as lights or a candle flame against a dark background.

•The contrast between the subject and background is too high. This is not a malfunction.

A vertical band appears when you shoot a very bright subject.

• This is not a malfunction.

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