Troubleshooting

Symptom

Cause and/or Corrective Actions

The battery remaining indicator does not indicate the correct time.

•You have used the battery pack in an extremely hot or cold environment for a long time.

•The battery pack is completely dead, and cannot be recharged. c Replace with a new battery pack. (p. 13)

•The battery is dead.

c Use a charged battery pack. (p. 13, 14)

The power goes off although the battery remaining indicator indicates that the battery pack has enough power to operate.

cCharge the battery pack fully again so that the indication on the battery remaining indicator is correct.

The cassette cannot be removed from the holder.

•The power source is disconnected. c Connect it firmly. (p. 13, 19)

•The battery is dead.

c Use a charged battery pack. (p. 13, 14)

The % and Zindicators flash and no functions except for cassette ejection work.

•Moisture condensation has occurred.

c Remove the cassette and leave your camcorder for at least 1 hour to acclimatize. (p. 93)

Others

Symptom

Cause and/or Corrective Actions

The Remote Commander supplied with your camcorder does not work. (CCD-TR427E/TR617E/TR717E/ TR918E only)

•COMMANDER is set to OFF in the menu settings. c Set it to ON. (p. 66)

•Something is blocking the infrared rays. c Remove the obstacle.

•The batteries inserted in the battery holder with the + – polarities incorrectly matching the + – marks.

c Insert the batteries with the correct polarity. (p. 109)

•The batteries are dead.

c Insert new ones. (p. 109)

The date or time indicator does not

• Reset the date and time. (p. 75)

appear, and the bars “--:--:--” appear.

 

The melody or beep sounds for 5 seconds.

•Moisture condensation has occurred.

c Remove the cassette and leave your camcorder for at least 1 hour to acclimatize. (p. 93)

•Some troubles has occurred in your camcorder.

c Remove the cassette and insert it again, then operate your camcorder.

While charging the battery pack, no indicator appears or the indicator flashes in the display window.

•The AC power adaptor is disconnected. c Connect it firmly. (p. 14)

•Something is wrong with the battery pack.

c Contact your Sony dealer or local authorized Sony service facility.

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