Troubleshooting
If you have trouble with your camera, try the following solutions.
1First, check the items on pages 119 to
129.If the screen shows
“C:ss:ss,” the
| Troubleshooting |
2 Should your camera still not work | 3 Should your camera still not work |
properly, press the RESET button | properly, consult your Sony dealer or |
located inside the battery/“Memory | local authorized Sony service facility. |
Stick” cover, then turn on the camera |
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again. (This will clear the date and time |
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settings, etc.) |
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RESET |
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Battery and power
Symptom | Cause | Solution |
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You cannot charge the | • The camera is turned on. | p Turn the camera off (page 18). |
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battery pack. |
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The battery pack cannot | • The battery pack is not installed correctly. | p Install the battery pack while pushing the battery eject lever |
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be installed. |
| down using the front edge of the battery pack (page 14). |
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The e on the display | • The battery pack is not installed correctly. | p Install the battery pack correctly (page 14). | Troubleshooting |
window does not flash | • The AC Adaptor has malfunctioned. | p Consult your Sony dealer or local authorized Sony service | |
window flashes quickly | • The battery pack has malfunctioned. | p Consult your Sony dealer or local authorized Sony service |
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when charging a battery |
| facility. |
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pack. |
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The r on the display | • The AC Adaptor is disconnected. | p Properly connect the AC Adaptor (page 14). |
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when charging a battery |
| facility. |
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pack. | • The battery pack is not installed correctly. | p Install the battery pack correctly (page 14). |
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| • The battery pack is completely charged. | — |
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119