Symptom

Cause

 

Solution

The shooting image is not

• The image size is set to [640 (Fine)] when the A/

p Disconnect the A/V connecting cable.

displayed on the screen

 

V connecting cable is connected to the A/V OUT

p Set the image size to any setting other than [640 (Fine)].

during a movie shooting.

 

(MONO) jack.

 

 

 

 

 

 

 

The image is out of focus.

• The subject is too close.

 

p Set the macro recording mode. Make sure to place the lens

 

 

 

 

 

farther away from the subject than the shortest shooting distance

 

 

 

 

 

when shooting (page 33).

 

(Twilight mode) or

 

(Landscape mode) is

p Set it to other modes (page 37).

 

 

selected for the Scene

Selection function.

 

 

• Manual focus mode is selected.

p Set the FOCUS switch to AUTO (page 67).

 

 

 

 

 

Precision digital zoom

• [Digital Zoom] is set to [Smart] in the SET UP

p Set [Digital Zoom] to [Precision] (pages 30, 48, 140).

does not function.

 

settings.

 

 

 

• You are shooting in RAW mode.

p The precision digital zoom cannot be used in RAW mode (pages

 

 

 

 

 

30, 79).

 

 

 

 

 

Smart zoom does not

• [Digital Zoom] is set to [Precision] in the SET

p Set [Digital Zoom] to [Smart] (pages 30, 48, 140).

function.

 

UP settings.

 

 

 

• The image size is set to [8M] or [3:2].

p Set image size to other settings except [8M] and [3:2]

 

 

 

 

 

(page 24).

 

• You are shooting in Multi Burst mode.

p The smart zoom cannot be used in Multi Burst mode (pages 30,

 

 

 

 

 

76).

 

• You are shooting in RAW mode.

p The smart zoom cannot be used in RAW mode (pages 30, 79).

 

 

 

 

 

The image is too dark.

• You are shooting a subject with a light source

p Select the metering mode (page 58).

 

 

behind the subject.

 

p Adjust the exposure (page 59).

 

 

 

 

 

p Set the flash mode to (Forced flash) (page 68).

 

• The brightness of the screen is too low.

p Adjust the brightness of the screen (pages 48, 141).

 

 

 

 

 

The image is too bright.

• You are shooting a spot lighted subject in a dark

p Adjust the exposure (page 59).

 

 

location such as on a stage.

 

 

• The brightness of the screen is too high.

p Adjust the brightness of the screen (pages 48, 141).

 

 

 

 

 

When looking at the

• The camera temporarily brightens the screen to

p This will have no effect on the image you shoot.

screen in a dark place,

 

allow you to check the image being displayed

 

some noise may show up

 

while you are using the camera in a dark place.

 

on the screen.

 

 

 

 

 

 

 

 

 

 

Vertical streaks appear

• The smear phenomenon is occurring.

p This is not a malfunction.

when you are shooting a

 

 

 

 

 

very bright subject.

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

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