Self-diagnosis display

–If a code starting with an alphabet letter appears

Your camera has a self-diagnosis display. This function displays the condition of the camera on the screen using a combination of a letter and four numerical digits. If this occurs, check the following code chart and take the corresponding countermeasure.

The last two digits (indicated by ss) will differ depending on the state of the camera.

Self-diagnosis display

Code

Cause

Countermeasure

C:32: ss

There is trouble with your

Turn the power off and on again (page 18).

 

camera’s hardware.

 

 

 

 

C:13: ss

The camera cannot read or write

Re-insert the recording medium several

 

data on the recording medium.

times.

 

 

 

 

An unformatted recording

Format the recording medium (page 45).

 

medium is inserted.

 

 

 

 

 

The inserted recording medium

Insert a new recording medium (pages 21,

 

cannot be used with your camera,

22, 23).

 

or the data is damaged.

 

 

 

 

E:61: ss

A camera malfunction that you

Press the RESET button (page 119) located

E:91: ss

cannot reverse has occurred.

inside the battery/“Memory Stick” cover,

 

 

then turn on the camera again.

 

 

 

If your camera is not still functioning well after trying the countermeasure a couple of times, the camera may need to be repaired. Contact your Sony dealer or local autholized Sony service facility and inform them of the 5-digit code.

Troubleshooting

133