![](/images/backgrounds/199095/199095-160133x1.png)
Self-diagnosis display
Your camera has a
The last two digits (indicated by ss) will differ depending on the state of the camera.
Code | Cause | Countermeasure |
C:32: ss | There is trouble with your | Turn the power off and on again (page 18). |
| camera’s hardware. |
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C:13: ss | The camera cannot read or write | |
| data on the recording medium. | times. |
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| An unformatted recording | Format the recording medium (page 45). |
| medium is inserted. |
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| The inserted recording medium | Insert a new recording medium (pages 21, |
| cannot be used with your camera, | 22, 23). |
| or the data is damaged. |
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E:61: ss | A camera malfunction that you | Press the RESET button (page 119) located |
E:91: ss | cannot reverse has occurred. | inside the battery/“Memory Stick” cover, |
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| then turn on the camera again. |
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If your camera is not still functioning well after trying the countermeasure a couple of times, the camera may need to be repaired. Contact your Sony dealer or local autholized Sony service facility and inform them of the
Troubleshooting
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