Symptom

Cause

Solution

After making a USB

—

p Select [Launch Image Transfer automatically when the camera,

connection, “Image

 

etc., is connected.] at [Basic] setting (page 111).

Transfer” does not

—

p Make a USB connection when the computer is turned on.

automatically start.

 

 

 

 

 

The image cannot be

• You try to play back the image recorded in the

p Install exclusive software from the supplied CD-ROM

played back on a

RAW mode.

(page 79).

computer.

—

p If you are using the “ImageMixer Ver. 1.5 for Sony” software,

 

 

click on HELP.

 

—

p Consult the computer or software manufacturer.

 

 

 

The image and sound are

• You are playing back the movie directly from

p Copy the movie to the hard disk of the computer and then play

affected by noise when

the recording medium.

the movie file back from the hard disk (pages 110, 111, 117).

you play back a movie on

 

 

a computer.

 

 

 

 

 

You cannot print an

—

p Check the printer settings.

image.

—

p If you are using the “ImageMixer Ver. 1.5 for Sony” software,

 

 

click on HELP.

 

 

 

The error message

• The computer display is not set correctly.

p Set the display mode of your computer as follows:

appears when loading the

 

For Windows, 800 × 600 dots or more, high color (16-bit color,

supplied CD-ROM.

 

65000 colors) or more.

 

 

For Macintosh, 800 × 600 dots or more, 32000 colors or more.

 

 

 

“Memory Stick”

Symptom

Cause

 

Solution

 

You cannot insert a

• You are inserting it backwards.

p Insert it from the right side (page 22).

“Memory Stick.”

 

 

 

 

 

 

 

You cannot record on a

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 144).

“Memory Stick.”

is set to the LOCK position.

 

 

 

• The “Memory Stick” is full.

p Delete unnecessary images (pages 43, 102).

 

• The

/CF switch is set to CF.

p Set the switch to

(page 21).

 

• When shooting movies, the image size is set to

p Use a “Memory Stick PRO” or the Microdrive (pages 100, 144).

 

[640 (Fine)].

p Set the image size to any setting other than [640 (Fine)].

 

 

 

You cannot format a

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 144).

“Memory Stick.”

is set to the LOCK position.

 

 

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