Troubleshooting
If the unit appears to be malfunctioning, please check the following before contacting your Sony dealer.
Symptom | Cause and remedies |
|
|
Even if you push | • The MAIN POWER switch located on |
the power switch on | the rear panel is set to the z (off) |
the front panel, the | position. |
power is not turned | tSet the MAIN POWER switch to |
on. | the [ (on) position (see page 15). |
(The standby | • The AC power cord is disconnected. |
indicator is not lit.) | tCheck whether or not the power |
| cord is disconnected from the AC |
| outlet, or that it is connected |
| correctly (see page 13). |
|
|
The unit does not | The unit may not work correctly due to |
work correctly. For | the influence of static electricity. |
example, | tPush the 1 (power) switch on the |
The buttons do not | front panel to turn the power off, and |
work. The unit | then set the MAIN POWER switch on |
cannot record or | the rear panel to the z (off) position |
play back. | (see page 15). Next, disconnect the |
| AC power cord. After a while, re- |
| connect the AC power cord and turn |
| the power on again. |
|
|
The disc tray does | After you record or edit data on the disc, |
not open even if | it may take several seconds for the disc |
you push the | tray to open. This is because the unit adds |
OPEN/CLOSE | certain required information to the disc. It |
button. | is not a malfunction. |
|
|
The power is turned | • The connecting cords have been |
on, but, images are | removed from the input and output |
not displayed on the | connectors on the rear panel. |
monitor. Or the | tConnect them correctly (see |
image is distorted. | |
| • The connections of the input and |
| output connectors are wrong. |
| tConnect them correctly (see |
| |
| • The connecting cable is broken. |
| tCheck the connecting cables used |
| to connect the unit to other devices. |
| • A signal which is different from the |
| one selected using the menu is |
| currently being input. |
| tSelect the correct input signal using |
| the INPUT SELECT sub menu of |
| the SETUP MENU (see page 24). |
| • The disc is scratched or dirty. |
| tUse a disc without scratches or a |
| clean disc (see page 22). |
|
|
The image of the | An S video cable is connected to the S- |
signal input to the | VIDEO connector. |
VIDEO IN | tRemove the S video cable from the S- |
connector is not | VIDEO connector (see page 24). |
displayed even |
|
though the INPUT |
|
SELECT item is set |
|
to “ANALOG” in |
|
the SETUP MENU. |
|
|
|
Symptom | Cause and remedies |
|
|
|
|
|
|
The sound is not | • The connecting cables have been |
|
|
heard. The sound is | removed from the input and output |
|
|
noisy. | connectors on the rear panel. |
|
|
|
|
| |
| • The connections of the input and |
|
|
| output connectors are wrong. |
|
|
| tConnect them correctly (see |
|
|
|
|
| |
| • The connecting cable is broken. |
|
|
| tCheck the connecting cables used |
|
|
| to connect the unit to other devices. |
|
|
| • The unit is in fast forward or fast |
|
|
| reverse playback mode. |
|
|
| tPress the BPLAY button (see |
|
|
|
|
| |
| • The disc is scratched or dirty. |
|
|
| tUse a disc without scratch or clean |
|
|
| disc (see page 22). |
|
|
|
|
|
|
The unit cannot | • You tried to use a disc that is write- |
|
|
record. | protected. |
|
|
| tReplace that disc with one on |
|
|
| which data can be recorded. |
|
|
| • The remaining capacity of the disc is |
|
|
| insufficient. |
|
|
| tReplace the disc. |
|
|
| • 49 titles have been already recorded. |
|
|
| In this case, you cannot record any |
|
|
| more data, even if the disc has |
|
|
| sufficient capacity remaining. |
|
|
| tErase unnecessary titles or replace |
|
|
|
| ||
|
| ||
| the disc (see page 44). |
|
|
|
| ||
|
| ||
|
| ||
| • A disc that cannot be used with the |
|
|
|
| ||
|
| ||
| unit has been loaded. |
|
|
|
| ||
|
| ||
|
| ||
| tUse a DVD+RW disc (see |
|
|
|
| ||
|
| ||
|
| ||
|
|
| |
|
| ||
| Miscellaneous | ||
|
|
| |
The unit cannot | • A disc has not yet been loaded. |
| |
|
| ||
play. | tLoad a disc (see page 22). |
|
|
| • A disc on which no data has been |
|
|
| recorded has been loaded. |
|
|
| tLoad a recorded disc. |
|
|
| • The disc has been loaded cooked. |
|
|
| tLoad the disc correctly (see |
|
|
|
|
| |
| • A disc that cannot be used with the |
|
|
| unit has been loaded. |
|
|
| tThe unit cannot play a disc other |
|
|
| than the one recorded with the |
|
|
| DVD+RW format. |
|
|
| • A disc with a region code different |
|
|
| from that of the unit has been loaded. |
|
|
| tPlay a disc with a region code that |
|
|
| is the same as that of the unit (see |
|
|
|
|
| |
| • When the unit plays a disc recorded |
|
|
| using other equipment, a disc that has |
|
|
| not been finalized cannot be played. |
|
|
| tFinalize the disc (see page 32). |
|
|
|
|
|
|
During playback, | The unit stops playback between titles, |
|
|
the image is frozen | and after about one second, starts |
|
|
for a moment | playback of the next title. This is not s |
|
|
(about one second) | malfunction. |
|
|
and the audio |
|
|
|
breaks up. |
|
|
|
|
|
|
|
The data on the disc | Contact your nearest Sony dealer. |
|
|
is damaged. |
|
|
|
|
|
|
|
Troubleshooting 55