Additional Information

Troubleshooting

The numbers or letters of 5 characters are displayed on the front panel display.

/Self diagnosis function was activated. See the table in page 68 and treat the player appropriately.

Sound

There is no sound.

/Check that the player is connected securely.

/The audio connecting cord is damaged. Replace it with a new one.

/Make sure you connect the player to the audio input connectors on the receiver (amplifier). (page 10)

/Make sure you turn on the TV and the receiver (amplifier).

/Make sure you select the appropriate position on the receiver (amplifier) so that you can listen to the sound from the player.

/The player is in pause mode or in Slow-motion Play mode. Press á to return to normal play mode.

/Fast forward (1) or 2)) or fast reverse (10 or 20) is performed. Press á to return to normal play mode.

/Check the speaker connections and settings. (page 12, 59) Refer to the operating manual of your receiver (amplifier).

/When you play the Dolby Digital/MPEG AUDIO sound tracks and attempt to output from the DIGITAL OUT connectors, set “DIGITAL OUT” to “ON” in the setup display. Otherwise no sound will come out from the DIGITAL OUT connectors. (page 57)

/When you play the DTS sound tracks, no sound will come out from the AUDIO OUT, 5.1CH OUTPUT and PHONES connectors. (page 57)

Sound noise is heard.

/Clean the disc.

/When you play the DTS sound tracks on a CD, sound noise will come out from the AUDIO OUT, 5.1CH OUTPUT and PHONES connectors. (page 58)

Sound distortion occurs.

/In the setup display, set “AUDIO ATT” in “AUDIO SETUP” to “ON.”

The sound loses stereo effect when you play a VIDEO CD or a CD.

/Set “AUDIO” to “STEREO” in the Control Menu display. (page 31)

/Make sure you connect the player appropriately. (page 8, 10, 12)

The surround effect is difficult to hear when you are playing a Dolby Digital sound track.

/Check the speaker connections and settings. (page 12, 59) Refer to the operating manual of your receiver (amplifier).

/Depending on the DVD, the output signal may not be the entire 5.1 channel but monaural or stereo even if the sound track is recorded in Dolby Digital format.

The sound comes from the center speaker only.

/Depending on the disc, the sound may come from the center speaker only.

/Set “VIRTUAL 3D SURROUND“ to “OFF,” “VES A” or “VES B” in the Control Menu display. (page 34)

The sound comes from the front speaker only.

/You set “VIRTUAL 3D SURROUND“ to “VES A” or “VES B” in the Control Menu display when you have connected the rear speakers (page 34).

Select the other item.

Operation

The remote does not function.

/Remove any obstacles between the remote and the player.

/Use the remote near the player.

/Point the remote at the remote sensor gon the player.

/Replace all the batteries in the remote with new ones if they are weak.

The disc does not play.

/There is no disc inside (“Insert disc.” appears on the TV screen).

Insert a disc.

/Insert the disc correctly with the playback side facing down on the disc tray.

/Clean the disc.

/The player cannot play CD-ROMs, etc. (page 5) Insert a DVD, a VIDEO CD, or CD.

/Check the region code of the DVD. (page 4)

/Moisture has condensed inside the player. Remove the disc and leave the player turned on for about half an hour. (page 6)

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Sony DVP-S725D operating instructions Troubleshooting, Sound, Operation