Topfield TF 5800 PVR user manual Failed recordings, PVR crashes

7.1 Troubleshooting 79

Some third party TAPs can automatically return you to your playback or previous viewing, however these are not sup- ported by Topfield.

7.1.2 Failed recordings

The most common cause of failed recordings is a problem with the signal from your TV aerial. You must make sure that you have connected the system correctly, following the instruc- tions at the start of this manual.

If you see a message stating ”No signal at tuner 1” or ”No signal at tuner 2,” then it is likely that one of the tuners has not been connected, or the connection has come undone.

If all the connections are ok, you may have too low a signal level for the PVR to work reliably, and you should consult an aerial specialist; it may be necessary to adjust your aerial to work correctly with digital television.

Another cause of recording problems is reception of the same channel from several transmitters; this is dealt with below, un- der the heading Incorrect channel numbers

If your PVR fails to start up for scheduled recordings, you may need to reset the clock. To do this, unplug the PVR from the electricity supply for approximately one minute, then plug it back in again. The time will be reset when the PVR starts up and receives a TV signal. Turning the PVR off with the remote control or the button on the front panel is not sufficient.

7.1.3 PVR crashes

Your TF 5800 is a sophisticated computer, and like all comput- ers, it can crash from time to time, though it’s extremely rare. In most cases, when the PVR crashes, it is caused by add-on software (TAPs) that has been loaded.

You can start the PVR without any TAPs running by hold-