When This Message Appears 170 Paper Jams 172, 185 | Toshiba 205

TROUBLESHOOTING

This chapter describes how to deal with error messages, how to release a paper jam, how to replace a toner cartridge and how to resolve other troubles.

When This Message Appears	170
Paper Jams	172
Checking position of paper jams	172
When paper jams occur frequently	173
When releasing jammed paper	173
Paper jams within Reversing Automatic Document Feeder (optional) / Automatic Document Feeder
(optional)	174
Paper jams on bypass tray	177
Paper jams within Automatic Duplexing Unit (optional)	178
Paper jam behind transfer unit	179
Paper jams within fuser unit	181
Paper jams within Paper Feed Unit (optional)	183
Paper jams within Paper Feed Pedestal (optional)	184
Replacing Toner Cartridge	185
Before Calling Service Technician	192
General operation	192
Toner-related items	193
Original/Copy paper-related items	194
Image trouble	195

Image 171

Toshiba 205, 165 manual When This Message Appears 170 Paper Jams 172, 185, 192

Contents

Operators Manual for Copying Functions EPA Energy Star MFD For Germany only For EU onlyPage Operator’s Manual for Copying Functions Lineup of Our Manuals Before Reading This Manual Precautions in this manual Description of original/paper direction ScreensTrademarks Before Reading This Manual Contents 104 Interrupting copying and making another copy Interrupt copy101 102 157 Changing EQUIPMENT’S Settings Daily Inspection 198 When This Message Appears 170 Paper Jams 172STUDIO165/205 Specifications 204 ROM Version Display 168 219 Contents Toner remaining check function Toshiba Quality is Second to NoneRecommended toner cartridges Cartridge detecting function Supplies / Parts TonerGeneral Features of e-STUDIO165/205 Functions extended by various optionsEcological energy-saving design When installing or moving General Precautions 10 cm 80 cm Other points When using the equipment Position of Certification label, etc When handling supplies During maintenance or inspection How to Use Antiskid Devices Poration Disclaimer Notice Preparation 1 Turning Power on Description of Each ComponentPreparation 2 Placing Copy Paper Description of Each Component Front / Right sidePlaten Cover optional, KA-1640PC Drawer Paper size indicator Paper Feed Pedestal optional, KD-1013Drawer Module optional, MY-1028 Paper Feed Unit optional, MY-1027 Left side / Inner side Platen sheet USB terminal 4-pinReceiving tray Scanning area Original scale Configuration of options Control panel Edit Data lamp Cancel buttonOriginal mode button/lamps Density adjustment buttons/lamps Copy quantity Reproduction ratio Selecting button display Copy mode main screenCustom mode setting Message area Department code function. Key in the department code Preparation 1 Turning Power onTurning power on Turning power OFF Saving energy when not in use Energy saving mode To turn the equipment into the energy saving mode manuallyCanceling the energy saving mode Preparation 2 Placing Copy Paper Acceptable media typesFeeder Media type Paper size Maximum sheet Capacity *1 Media type Product name Recommended paperPaper types not acceptable Storing paper Press down the paper plate Placing paper in drawers Widen the gap with both hands Place paper in the drawer Adjust the side guides to the desired paper size Register the paper size into the equipment Do not let your fingers be caught when closing the drawer Placing paper in the drawers of Paper Feed Pedestal optional Adjust the side guides with both hands Push the left side of the side guide lock to lock it Adjust the side guides Register the paper size into the equipment Registering standard size A3, A4, A4-R, A5-R, B4 Preparation 3 Registering Size of Paper Placed Press the Enter button. The paper size has been registered Registering other standard sizes LT-R Press the Enter button100% Nonsort Using Bypass Tray Placing OriginalsMaking Copies Placing Originals Acceptable originalsMaximum number of originals scanned in one go Placing originals on the original glass When the built-in memory has become full during scanning Placing booklet-type originals such as books or catalogues When copying highly transparent originals Media types Maximum number Paper weight When black streaks appear on the copied image When placing a large amount of originals with a long width Select the copy modes as required Making CopiesCheck if paper is placed in the drawer Place the original Press the Start button When Next original? appearsWhen the number of sheets exiting has exceeded When the paper has run out Press the CLEAR/STOP button during scanning or copying Stopping/Resuming copying Press the Interrupt button Interrupting copying and making another copy Interrupt copy Media type Paper size Maximum sheet Capacity *1 Using Bypass Tray Preparation Registering paper size placed on bypass tray Press the Enter button. The paper size has been registered Registering other standard sizes Paper size has been registered as Other size Bypass copying on standard size paper Thick PAPER2 Transparency Paper Type Using Bypass Tray Zooming In/Out Copy Image Selecting Image Mode Adjusting Density LevelBefore Making Copies Paper Selection Confirming set functions Default settingsContents Default setting at installation Before Making Copies Automatic paper selection APS Paper Selection Place paper in the drawer Place the original Manual paper selection Selecting the drawer of the equipment Copying Different Sizes in One Go MIXED-SIZE Copying When Change direction ORG appears Automatic magnification selection AMS Zooming In/Out Copy Image When Change direction ORG appears Specifying both the sizes of the original and the copy paper Specifying reproduction ratio manually Zooming In/Out Copy Image Selecting Image Mode To return it to the automatic copy density mode Adjusting Density Level 109 Copy Menu101 102 Card Copy MenuOperating in copy menu Duplex Function Description Copy function list Nonsort Alternation Copying in Same Page Order as Originals Sort CopyingSelect SORT, and then press the Enter button Finishing Finishing Sort Nonsort Sorting Alternately One Set by One AlternationButton Select ALTERNATION, and then press the Enter button Sorting in Magazine Type Arrangement Magazine Sort Select Magazine SORT, and then press the Enter buttonFinishing Nonsort Alternation Magazine Sort OFF Shifting Paper to Make Margin Image ShiftEnter button Image Shift Left Margin Right Margin Erasing Shadow on Edge Edge Erase Select ON, and then press the Enter buttonEdge Erase OFF Edge Erase Simplex P.93 Split P.93 Duplex P.94 Copying on Both Sides Duplex Book 2 P.96 Copying on one side Copying on both sides When all the originals have been scanned Duplex Simplex Tablet TypeTablet Type Open to top Duplex Split Copying booklet on both sidesPress the Drawer button to select the drawer to use Select Book 2, and then press the Enter button Book Margin Right Right Right Left Yessingle When copying the last Place paper in the drawer Place an original Copying Right and Left Pages Separately Dual Dual OFF When all the pages are scanned Annotation Printing Page Number, Date and Time Annotation Changing Copy Setting on Each Job JOB Build JOB Build OFF JOB BuildPlace the next job Copying 2 or 4 Pages into 1 Page 2IN1/4IN1 2IN1 4IN1 2IN1 Duplex a Side 1, b Side4IN1 Duplex a Side 1, b Side Simplex Duplex Duplex Book Type ID Card OFF Copying Both Sides of Card into 1 Page ID Card 100% Sort Zoom Finishing Place a card original on the original glass XY Zoom Tion ratio Changing Sizes in Horizontal and Vertical Directions XY Zoom Select JOB Memory in the copy menu, and then press Registering Functions Frequently Used JOB MemoryRegistering combination of functions Set all functions you want to register Memory Recalling combination of functionsMemory MEMORY2 MEMORY3 Select RECALL, and then press the Enter button Recall MEMORY2 MEMORY3 Registering Functions Frequently Used JOB Memory 157 Before Changing the Settings 117Date and Time 119 Menu Customize 155Page User Functions Before Changing the SettingsDisplaying the user functions mode main screen Lists 03.INITIAL Setup Operating buttons for changing the settings Returning to the copy mode main screenButton Press the User Functions button Clock settingSelect Initial Setup with Date and Time Press Copy mode button Key in the dateKey in the time Month format Date and time displayTime display format Date format Buttons, and then Display Language SettingSelect Language with Buttons, and then press Enter button Select the display language with Press Copy mode button General Settings Paper Size SettingDefault Settings Copy Setup 03.FAX Setup Drawer Size Drawer 1 02.DRAWER Walkup Screen Setting General Settings Drawer SizeTimers FAX Scan Walkup Screen Time of automatic function clear Timer Setting Select Auto Clear with General Settings Drawer Size 02.WALKUP ScreenAuto Power Save 3.AUTO Sleep Timers AUTO300SEC Time of automatic low power mode Save 1MIN Timers Auto ClearTimers Auto Power Auto Sleep Time of automatic sleep mode Timers AUTO240MIN Timers Auto Clear 2.AUTO Power Save Weekly Timer Setting Select on with and buttons, and then press the Enter button Page General Settings Timers 04.WEEKLY Timer Volume Adjustment Adjust the other volumes as required by following steps 5 Speaker VolumeKEY Touch Volume 3.RINGER Volume Adjust the volume with Touch Key Tone Setting Touch KEY Tone OFF Department Code Setting department codes General Settings Weekly Timer 05.SPEAKER Volume Department Code Recover OLD DataDepartment Code Master Code Master Code Number Enter Master Code Enter the master code name, and then press the Enter buttonMaster Code Code Number Enter Master Code NAMEMAX20 Key in the master code, and then press the Enter button Press the copy mode button Enter the department name, and then press the Enter buttonDepartment Code Number Changing department names or codes Department Code Enter Department NUMBER1-99 Department Code DeleteRetain Enter a new department name, and then press the Enter button Deleting department codes Select YES with and buttons, and then press the Enter button Clearing counter values Count Clear Department Code Modify Retain Select Lists with Press the copy mode buttonLists Initial Setup Printing out counter values Function Supply Notice Cancelling department management Department Code YES Select no with and buttons, and then press the Enter button Menu Customize Select Copy Setup with Menu Customize Image Shift 5.DUAL Image Mode Copy Setup Menu Customize AMS APS/AMS Select Image Mode with Buttons, and then press Enter button Image ModeSelect Default Settings with Select Copy Setup with Buttons, and then press Enter button Image Mode TEXT/PHOTO Photo Select the image mode with Select LIGHT/DARK with Buttons, and then press Enter button Density Adjustment LIGHT/DARK ManualLIGHT2 LIGHT1 Select Finishing with Buttons, and then press Enter button Finishing Mode Finishing Sort Various List Printing Department Code Press the Cancel or Function Clear button Menu List PrintingSelect Menu List with ROM Version Display Menu List 05.TEST Mode When This Message Appears 170 Paper Jams 172 185192 Message Meaning Countermeasure When This Message Appears Press Start KEY Paper Jams Checking position of paper jamsMessage Position of Paper Jam Do not touch the photoconductive drum When paper jams occur frequentlyWhen releasing jammed paper Do not tear jammed paper Paper Jams Open the Reversing Automatic Document Feeder Paper Jams Pull out the paper jammed on the bypass tray Paper jams on bypass tray Paper jams within Automatic Duplexing Unit optional Paper jam behind transfer unit Close the transfer unit and the side cover Open the transport guide while holding the knob a Paper jams within fuser unit Release the jammed paper Paper jams within Paper Feed Unit optional Paper jams within Paper Feed Pedestal optional Toner empty Open front cover Replacing Toner Cartridge Recommended toner cartridges Replacing Toner Cartridge Replacing Toner Cartridge Clean the charger With the transfer charger wire Close the front cover Before Calling Service Technician General operationPhenomenon Usual cause Countermeasure Toner-related items Original/Copy paper-related items Image trouble Image Shift Daily Inspection 198 Maintenance and Inspection Original glass Guides Platen sheet Daily Inspection Open the front cover Clean the charger Cleaning charger Cleaning transfer charger Daily Inspection Daily Inspection List Print Format 211 STUDIO165/205 Specifications 204 OPC STUDIO165/205 Specifications Paper size Feeder STUDIO165 STUDIO205 Continuous copying speed Automatic Duplexing Unit Specifications of OptionsReversing Automatic Document Feeder Automatic Document Feeder Drawer Module Paper Feed Pedestal Packing List Combination Matrix 1/2 Copying Function Combination Matrix Combination Matrix 2/2 List Print Format Department code list Function list Supply Notice Form Supply notice list Mailbox list Configuration page list NIC status page list Menu List Program Menu list List Print Format Numerics Index 155 DP-1650/2040 OME06003100 Multifunctional Digital Systems