6 TROUBLESHOOTING

When This Message Appears

A message appears when a problem occurs on the equipment. Check the items on the list below and take a countermeasure accordingly.

Message

Meaning

 

 

Countermeasure

Misfeed in ***

This appears when an origi-

Remove any jammed paper.

 

nal or a sheet of copy paper

 

P.172 “Paper Jams”

 

is jammed at the place indi-

 

 

 

 

 

cated by “***”.

 

 

 

 

Close ***

This appears when any

Close the cover securely.

 

cover of the equipment indi-

 

 

 

 

 

cated by “***” is not securely

 

 

 

 

 

closed.

 

 

 

 

CASSETTE * empty

This appears when the paper

Set paper in the drawer.

 

in a drawer indicated by “***”

 

P.37 “Placing paper in drawers”

 

has run out.

 

 

 

 

Count over

The number of pages

Select “Print” on the LCD screen to copy

 

scanned has exceeded the

the data scanned so far. Select “Cancel

 

maximum value (250

job” to delete all the data scanned so far.

 

sheets).

 

 

 

 

Call for service

This appears when the repair

Contact your service representative.

 

or adjustment by your ser-

When the [8] key of the digital keys and

 

vice technician is needed.

the [CLEAR/STOP] button are pressed

 

 

simultaneously, an error code (consisting

 

 

of a letter of the alphabet and numbers)

 

 

appears on the display. Contact your ser-

 

 

vice technician with this code.

 

 

 

 

 

 

 

 

 

 

 

 

Never attempt to repair, disassemble

 

 

or modify the equipment by yourself.

 

 

This could cause an electric shock, a fire

 

 

or serious injury. Contact your service

 

 

representative when the equipment is in

 

 

an abnormal condition or any malfunction

 

 

is found.

Time for maintenance

This appears when the main-

Contact your service representative.

 

tenance by your service

 

 

 

 

 

technician is needed.

 

 

 

 

BYPASS empty

Paper set on the bypass tray

Place paper on the bypass tray.

 

has run out.

 

P.59 “Using Bypass Tray”

Toner is low

There is only a little toner

There is still a little toner remaining in the

 

remaining in the toner car-

toner cartridge. Do not replace the toner

 

tridge.

cartridge until “Toner empty” appears on

 

 

the display.

 

 

 

 

 

 

 

 

 

 

 

 

y The message may not appear

 

 

 

because the toner remaining in the

 

 

 

cartridge does not lie evenly.

 

 

 

y When the message appears, it is

 

 

 

advisable to purchase a new

 

 

 

TOSHIBA-recommended cartridge to

 

 

 

prepare for its replacement.

170 When This Message Appears

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Toshiba 165, 205 manual When This Message Appears, Message Meaning Countermeasure