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Toshiba 165, 205 manual When This Message Appears, Message Meaning Countermeasure

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Page 172

6 TROUBLESHOOTING

When This Message Appears

A message appears when a problem occurs on the equipment. Check the items on the list below and take a countermeasure accordingly.

Message	Meaning			Countermeasure
Misfeed in ***	This appears when an origi-	Remove any jammed paper.
	nal or a sheet of copy paper		P.172 “Paper Jams”
	is jammed at the place indi-
	cated by “***”.
Close ***	This appears when any	Close the cover securely.
	cover of the equipment indi-
	cated by “***” is not securely
	closed.
CASSETTE * empty	This appears when the paper	Set paper in the drawer.
	in a drawer indicated by “***”		P.37 “Placing paper in drawers”
	has run out.
Count over	The number of pages	Select “Print” on the LCD screen to copy
	scanned has exceeded the	the data scanned so far. Select “Cancel
	maximum value (250	job” to delete all the data scanned so far.
	sheets).
Call for service	This appears when the repair	Contact your service representative.
	or adjustment by your ser-	When the [8] key of the digital keys and
	vice technician is needed.	the [CLEAR/STOP] button are pressed
		simultaneously, an error code (consisting
		of a letter of the alphabet and numbers)
		appears on the display. Contact your ser-
		vice technician with this code.


		Never attempt to repair, disassemble
		or modify the equipment by yourself.
		This could cause an electric shock, a fire
		or serious injury. Contact your service
		representative when the equipment is in
		an abnormal condition or any malfunction
		is found.
Time for maintenance	This appears when the main-	Contact your service representative.
	tenance by your service
	technician is needed.
BYPASS empty	Paper set on the bypass tray	Place paper on the bypass tray.
	has run out.		P.59 “Using Bypass Tray”
Toner is low	There is only a little toner	There is still a little toner remaining in the
	remaining in the toner car-	toner cartridge. Do not replace the toner
	tridge.	cartridge until “Toner empty” appears on
		the display.


			y The message may not appear
			because the toner remaining in the
			cartridge does not lie evenly.
			y When the message appears, it is
			advisable to purchase a new
			TOSHIBA-recommended cartridge to
			prepare for its replacement.

170 When This Message Appears

Image 172

Toshiba 165, 205 manual When This Message Appears, Message Meaning Countermeasure

Contents

Operators Manual for Copying Functions EPA Energy Star MFD For EU only For Germany onlyPage Lineup of Our Manuals Operator’s Manual for Copying FunctionsPrecautions in this manual Before Reading This ManualScreens Description of original/paper directionTrademarks Before Reading This Manual Contents Interrupting copying and making another copy Interrupt copy 101102 104Changing EQUIPMENT’S Settings 157When This Message Appears 170 Paper Jams 172 STUDIO165/205 Specifications 204ROM Version Display 168 Daily Inspection 198219 Contents Toshiba Quality is Second to None Recommended toner cartridgesCartridge detecting function Toner remaining check functionToner Supplies / PartsGeneral Functions extended by various options Features of e-STUDIO165/205Ecological energy-saving design General Precautions When installing or movingOther points 10 cm 80 cmWhen using the equipment Position of Certification label, etc During maintenance or inspection When handling suppliesHow to Use Antiskid Devices Disclaimer Notice PorationDescription of Each Component Preparation 1 Turning Power onPreparation 2 Placing Copy Paper Front / Right side Description of Each ComponentPlaten Cover optional, KA-1640PC Paper size indicator Paper Feed Pedestal optional, KD-1013 Drawer Module optional, MY-1028Paper Feed Unit optional, MY-1027 DrawerLeft side / Inner side USB terminal 4-pin Receiving tray Scanning areaOriginal scale Platen sheetConfiguration of options Control panel Edit Cancel button Original mode button/lampsDensity adjustment buttons/lamps Data lampCopy mode main screen Custom mode settingMessage area Copy quantity Reproduction ratio Selecting button displayPreparation 1 Turning Power on Turning power onTurning power OFF Department code function. Key in the department codeTo turn the equipment into the energy saving mode manually Saving energy when not in use Energy saving modeCanceling the energy saving mode Acceptable media types Preparation 2 Placing Copy PaperFeeder Media type Paper size Maximum sheet Capacity *1 Recommended paper Paper types not acceptableStoring paper Media type Product namePlacing paper in drawers Press down the paper plateWiden the gap with both hands Adjust the side guides to the desired paper size Place paper in the drawerDo not let your fingers be caught when closing the drawer Register the paper size into the equipmentPlacing paper in the drawers of Paper Feed Pedestal optional Adjust the side guides with both hands Adjust the side guides Push the left side of the side guide lock to lock itRegister the paper size into the equipment Preparation 3 Registering Size of Paper Placed Registering standard size A3, A4, A4-R, A5-R, B4Press the Enter button. The paper size has been registered Registering other standard sizes Press the Enter button LT-R100% Nonsort Placing Originals Using Bypass TrayMaking Copies Acceptable originals Placing OriginalsMaximum number of originals scanned in one go When the built-in memory has become full during scanning Placing originals on the original glassWhen copying highly transparent originals Placing booklet-type originals such as books or cataloguesMaximum number Paper weight Media typesWhen placing a large amount of originals with a long width When black streaks appear on the copied imageMaking Copies Check if paper is placed in the drawerPlace the original Select the copy modes as requiredWhen Next original? appears When the number of sheets exiting has exceededWhen the paper has run out Press the Start buttonStopping/Resuming copying Press the CLEAR/STOP button during scanning or copyingInterrupting copying and making another copy Interrupt copy Press the Interrupt buttonUsing Bypass Tray Media type Paper size Maximum sheet Capacity *1Preparation Registering paper size placed on bypass tray Press the Enter button. The paper size has been registered Registering other standard sizes Paper size has been registered as Other size Bypass copying on standard size paper Paper Type Thick PAPER2 TransparencyUsing Bypass Tray Selecting Image Mode Adjusting Density Level Before Making CopiesPaper Selection Zooming In/Out Copy ImageDefault settings Contents Default setting at installationBefore Making Copies Confirming set functionsPaper Selection Automatic paper selection APSManual paper selection Place paper in the drawer Place the originalSelecting the drawer of the equipment Copying Different Sizes in One Go MIXED-SIZE Copying When Change direction ORG appears Zooming In/Out Copy Image Automatic magnification selection AMSWhen Change direction ORG appears Specifying both the sizes of the original and the copy paper Specifying reproduction ratio manually Zooming In/Out Copy Image Selecting Image Mode Adjusting Density Level To return it to the automatic copy density modeCopy Menu 101102 109Copy Menu Operating in copy menuDuplex CardCopy function list Function DescriptionCopying in Same Page Order as Originals Sort Copying Select SORT, and then press the Enter buttonFinishing Nonsort AlternationSorting Alternately One Set by One Alternation ButtonSelect ALTERNATION, and then press the Enter button Finishing Sort NonsortSelect Magazine SORT, and then press the Enter button Sorting in Magazine Type Arrangement Magazine SortFinishing Nonsort Alternation Magazine Sort Shifting Paper to Make Margin Image Shift Enter buttonImage Shift Left Margin OFFRight Margin Select ON, and then press the Enter button Erasing Shadow on Edge Edge EraseEdge Erase OFF Edge Erase Copying on Both Sides Duplex Simplex P.93 Split P.93 Duplex P.94Copying on one side Book 2 P.96When all the originals have been scanned Copying on both sidesTablet Type Duplex SimplexTablet Type Open to top Copying booklet on both sides Press the Drawer button to select the drawer to useSelect Book 2, and then press the Enter button Duplex SplitRight Right Right Left Book MarginWhen copying the last YessingleCopying Right and Left Pages Separately Dual Place paper in the drawer Place an originalWhen all the pages are scanned Dual OFFPrinting Page Number, Date and Time Annotation AnnotationChanging Copy Setting on Each Job JOB Build JOB Build JOB Build OFFPlace the next job 2IN1 4IN1 2IN1 Duplex a Side 1, b Side Copying 2 or 4 Pages into 1 Page 2IN1/4IN14IN1 Duplex a Side 1, b Side Simplex Duplex Duplex Book Type Copying Both Sides of Card into 1 Page ID Card ID Card OFFPlace a card original on the original glass 100% Sort Zoom FinishingTion ratio XY ZoomChanging Sizes in Horizontal and Vertical Directions XY Zoom Registering Functions Frequently Used JOB Memory Registering combination of functionsSet all functions you want to register Select JOB Memory in the copy menu, and then pressRecalling combination of functions Memory MEMORY2 MEMORY3Select RECALL, and then press the Enter button MemoryRecall MEMORY2 MEMORY3 Registering Functions Frequently Used JOB Memory Before Changing the Settings 117 Date and Time 119Menu Customize 155 157Page Before Changing the Settings Displaying the user functions mode main screenLists 03.INITIAL Setup User FunctionsReturning to the copy mode main screen Operating buttons for changing the settingsButton Clock setting Select Initial Setup withDate and Time Press the User Functions buttonKey in the date Press Copy mode buttonKey in the time Date and time display Time display formatDate format Month formatDisplay Language Setting Select Language with Buttons, and then press Enter buttonSelect the display language with Buttons, and thenPress Copy mode button Paper Size Setting Default SettingsCopy Setup 03.FAX Setup General SettingsDrawer Size Drawer 1 02.DRAWER General Settings Drawer Size Walkup Screen SettingTimers Walkup Screen FAX ScanTimer Setting Time of automatic function clearGeneral Settings Drawer Size 02.WALKUP Screen Auto Power Save 3.AUTO SleepTimers AUTO300SEC Select Auto Clear withTime of automatic low power mode Timers Auto Clear Timers Auto PowerAuto Sleep Save 1MINTime of automatic sleep mode Timers Auto Clear 2.AUTO Power Save Timers AUTO240MINWeekly Timer Setting Select on with and buttons, and then press the Enter button Page Volume Adjustment General Settings Timers 04.WEEKLY TimerSpeaker Volume KEY Touch Volume 3.RINGER VolumeAdjust the volume with Adjust the other volumes as required by following steps 5Touch Key Tone Setting Touch KEY Tone OFF Setting department codes Department CodeDepartment Code Recover OLD Data General Settings Weekly Timer 05.SPEAKER VolumeDepartment Code Enter the master code name, and then press the Enter button Master Code Code Number Enter Master Code NAMEMAX20Key in the master code, and then press the Enter button Master Code Master Code Number Enter Master CodeEnter the department name, and then press the Enter button Press the copy mode buttonDepartment Code Number Changing department names or codes Department Code Delete Department Code Enter Department NUMBER1-99Retain Enter a new department name, and then press the Enter button Deleting department codes Select YES with and buttons, and then press the Enter button Clearing counter values Department Code Modify Retain Count ClearPress the copy mode button Lists Initial SetupPrinting out counter values Select Lists withCancelling department management Function Supply NoticeSelect no with and buttons, and then press the Enter button Department Code YESSelect Copy Setup with Menu CustomizeMenu Customize Image Shift 5.DUAL Copy Setup Menu Customize Image ModeAPS/AMS AMSImage Mode Select Default Settings withSelect Copy Setup with Buttons, and then press Enter button Select Image Mode with Buttons, and then press Enter buttonSelect the image mode with Image Mode TEXT/PHOTO PhotoDensity Adjustment Select LIGHT/DARK with Buttons, and then press Enter buttonManual LIGHT/DARKLIGHT2 LIGHT1 Finishing Mode Select Finishing with Buttons, and then press Enter buttonFinishing Sort Various List Printing Department Code Menu List Printing Press the Cancel or Function Clear buttonSelect Menu List with Menu List 05.TEST Mode ROM Version Display185 When This Message Appears 170 Paper Jams 172192 When This Message Appears Message Meaning CountermeasurePress Start KEY Checking position of paper jams Paper JamsMessage Position of Paper Jam When paper jams occur frequently When releasing jammed paperDo not tear jammed paper Do not touch the photoconductive drumPaper Jams Open the Reversing Automatic Document Feeder Paper Jams Paper jams on bypass tray Pull out the paper jammed on the bypass trayPaper jams within Automatic Duplexing Unit optional Paper jam behind transfer unit Close the transfer unit and the side cover Paper jams within fuser unit Open the transport guide while holding the knob aRelease the jammed paper Paper jams within Paper Feed Unit optional Paper jams within Paper Feed Pedestal optional Replacing Toner Cartridge Toner empty Open front coverRecommended toner cartridges Replacing Toner Cartridge Replacing Toner Cartridge Clean the charger With the transfer charger wire Close the front cover General operation Before Calling Service TechnicianPhenomenon Usual cause Countermeasure Toner-related items Original/Copy paper-related items Image trouble Image Shift Maintenance and Inspection Daily Inspection 198Daily Inspection Original glass Guides Platen sheetCleaning charger Open the front cover Clean the chargerCleaning transfer charger Daily Inspection Daily Inspection STUDIO165/205 Specifications 204 List Print Format 211STUDIO165/205 Specifications OPCContinuous copying speed Paper size Feeder STUDIO165 STUDIO205Specifications of Options Reversing Automatic Document FeederAutomatic Document Feeder Automatic Duplexing UnitPaper Feed Pedestal Drawer ModulePacking List Copying Function Combination Matrix Combination Matrix 1/2Combination Matrix 2/2 Department code list List Print FormatFunction list Supply notice list Supply Notice FormMailbox list Configuration page list NIC status page list Menu list Menu List ProgramList Print Format Index Numerics155 DP-1650/2040 OME06003100 Multifunctional Digital Systems